Zahid Bashir

· Automated Logistic with new tools and process

· Minimized 35% overall logistic cost within 6 months.

· Initiated new mode of movements which helped to decrease the cost of logistics.

· Spearheading the team monitoring the overall movement of cars from its purchase from sellers to deliveries to the customers.

· Creating and implementing the process flow for the movement of cars for garage movement, test drives, and deliveries.

· Liaising with 3rd party logistics company for importing new cars from other GCC countries.

· Creating reports and dashboards to monitor the overall performance of the team.

· Submitting the Logistic provision end of every month to ensure 100% accuracy in financial statements

· Verifying and submitting the monthly invoices of vendors to the finance team for payments. Managing a fleet of outsourced recovery drivers and guiding/coaching them with process flow and ensuring 100% adherence. Testing and implementing new technologies to improve overall operations.

· Negotiated contracts with outsourced recovery Vendors.

• Effectively managing all operations of the value-added services
• Develop fleet strategy and management plans for four different projects
• Measures performance, provides feedback, and holds Team leads accountable for their performance
• Establish SOPs, process controls, recommend revisions and ensure alignment with business goals
• Monitor, analyze, and plan the VAS cost to keep at its minimum level
• Create, communicate, and manage budget for VAS team
• Identify staffing requirements and collaborate with HR
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations Page 1 of 6 iMile Delivery 1 year

• Handling Amazon project & Active involvement in capacity planning & forecasting with respect to the fleet
• Supervising 100 - 120 employees including drivers
• Achieved 94% delivery performance over approximate 4200 OFD, which is consistent from Jan
• Set enforced and optimized internal policies to maintain efficiency and responsiveness to demands
• Devised, deployed and monitored processes to boost long-term business success and increase profit level
• Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication
• Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer
• Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.

• Setup & launched the Food Delivery company in Dubai from the scratch
• Delivered fresh Seafood & Vegetables to customer locations within specific timeframes
• Ensure that delivery team purpose and objectives are clear and linked to the broader group vision, strategy and customer roadmap
• Translate business objectives into streams of work, aligned technology and business strategy
• Work closely with CEO & COO, Project Managers and other leaders to deliver initiatives and products utilizing lean
• Coach and empower delivery teams to take accountability for delivery, risk and issue management and assisting by removing blockers
• Prepared a variety of different written communications, reports and documents to ensure smooth operations
• Provide advice and thought leadership to ensure successful design and implementation of technology strategies that align with divisional corporate goals and strategies.

• Launched & scaled up Circ's operations in the Middle East - Responsible for Circ's operations across the MENAT region - launched 3 high potential markets in parallel - Setup & launched the first approved micro-mobility company in the Middle
• East from the scratch - Responsible for operations & expansion across UAE - Scaling up super rapidly across UAE and the MENAT region - Analysis of existing processes, understand the bottlenecks using techniques like Value Stream Mapping and Time Motion Study, implement necessary changes to optimize the supply chain
• Created tools and templates which save time and improve visibility in the day to day operations
• Created a Geofence from scratch using open source tools for the entire UAE, - Working very closely with the tech team to enhance the customer & driver facing tech with new features - Constant reporting to the CEO & the COO on the growth & health of the business

• Supervise and manage the operations of Last Mile Transportation of Electric
• Scooters all over theUAE
• Ensure the availability of scooters at the right times, the right place for the right people
• Directly in touch with teams and follow up for the deployment and collection of scooters
• Focus to increase sales by taking prompt decisions on the field
• Keep track and record of 6k number of scooters
• Instruct teams to follow the 4 operation tools
• Identify the walk-in and create hotspots for the scooter deployments
• Vehicles vendor management and conduct meetings to share the challenges and issues with suppliers
• Make
• KPIs, evaluate the performance of each driver, and helper on a daily basis
• Make the roster of each team member
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• Complying with RTA and DOT law and regulations
• Monitoring driver and helper behaviour and ensuring a high level of customer service
• As a part of management new ideas share with all to implement and expand operations effectively
• Organize events and align with Transportation authorities to brief and show the importance of electric micro-mobility
• Fetchr 4 years 2 months

• Monitor & ensure smooth operation of First mile & last mile services
• Advising the training department about any updates/upgrades to staff skills/ knowledge that may be required from time to time
• Managing the manpower for effective operations by proper vacation planning and effective duty rosters for staff under him
• Meet stakeholders expectations by fulfilling client & customer requirements (related to invoicing/operations) are met consistently
• Percolating safety culture, industry best practices and company values amongst staff
• Scheduling pickups of orders from clients - coordinating and ensuring the accuracy to avoid loss of packages and consignment
• Conducting spot checks to identify lapses in the operations and take corrective action as and when required
• Ensuring financial cycle is met for the respective client for cash disbursement
• Active involvement in capacity planning & forecasting with respect to a fleet
• Provide guidance and support to all reporting staff including Corrective Action or counseling for errant employees.

• Moves inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments
• Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data
• Establishing or adjusting work procedures to meet warehouse demands as dictated by production schedules and work flow
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• Achieving high levels of customer satisfaction through excellence in receiving, shelving, dispatching and assuring orders
• Ensuring that all items and properly stored and that any special meets requested are being met
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Supervising and ensuring that all safety and emergency policies and procedures are followed
• Ensuring that all products, items, or materials received are sorted, labeled, and stored in an orderly fashion according to company policies and standards
• Issuing lists of incoming and outgoing shipments and handing them to
• Warehouse Workers.

• Trains, cross –trains, and retrains all front office personnel
• Participates in the selection of front office personnel
• Schedules the front office staff
• Supervises workload during shifts
• Evaluates the job performance if each front office employee
• Maintains working relationships and communicates with all departments
• Maintains master key control
• Verifies that accurate room status information is maintained and properly communicated
• Resolves guest problems quickly, efficiently, and courteously
• Updates group information
• Maintains, monitors, and prepares group requirements
• Relays information to appropriate personnel.