Zahid Mahmood
Elmhurst,NY
Summary
Dedicated food service manager with several years of experience overseeing staff and operations for the field. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.
Overview
28
28
years of professional experience
Work History
Restaurant General Manager
Kentucky Fried Chicken, KFC
Flushing , NY
10.2006 - Current
- Analyzed financial statements and prepared budgets for the restaurant.
- Provided direction, guidance and motivation to team members.
- Maintained accurate inventories of food, supplies and equipment.
- Recruited, trained and supervised staff members.
- Scheduled staff shifts and monitored labor costs.
- Ensured compliance with health, safety and sanitation standards.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Conducted regular meetings with staff members to discuss operational issues.
Restaurant General Manager
Kentucky Fried Chicken
Elmhurst , New York
04.1996 - 10.2006
Education
High School Diploma -
New Town High School
Elmhurst, NY06-1996
Skills
- Talent Development
- Customer Engagement
- Business Management
- Health Code Compliance
- Labor Management
- Inventory Management
- Budget Planning
- Staff Scheduling
- Employee Retention
- Operations Management
- Food Safety
Accomplishments
- Best of the Best
- Top Performer
- Restaurant General Manager of the year in NE Region
- Highest one day sales in the country (Black Friday - Queens Center Mall)
- Highest Restaurant Operation Score Card
Languages
English
Professional
Spanish
Limited
Punjabi
Professional
Timeline
Restaurant General Manager
Kentucky Fried Chicken, KFC
10.2006 - Current
Restaurant General Manager
Kentucky Fried Chicken
04.1996 - 10.2006
High School Diploma -
New Town High School
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