Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Languages
Timeline
SalesAssociate

Zahid Ponce

Lakewood,CA

Summary

Lifeguard professional prepared to excel in safety management and emergency response. Proven ability to oversee aquatic areas and coordinate with team members to ensure secure environment. Reliable in adapting to changing needs and maintaining high standards of safety and operational efficiency. Skilled in CPR, first aid, and effective communication.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Lifeguard

City of Lakewood
06.2025 - Current
  • Supervised pool activities, ensuring safety protocols were consistently followed.
  • Conducted regular safety drills, enhancing emergency response readiness among staff and patrons.
  • Developed and implemented engaging aquatic programs, increasing community participation in swimming events.
  • Boosted staff retention rates by creating an engaging workplace culture that recognized individual achievements while promoting teamwork and collaboration.

Lifeguard

Pools of Hope
02.2025 - Current
  • Monitored aquatic facilities to ensure safety and compliance with health regulations.
  • Responded promptly to emergencies, executing rescue techniques and first aid procedures.
  • Educated patrons on safety rules and guidelines to promote a safe swimming environment.
  • Provided clear communication during swim events, coordinating activities with team members effectively.

Lifeguard

City of Lakewood
06.2023 - 09.2025
  • Conducted routine inspections of pool equipment and facility to maintain operational standards.
  • Assisted in training new lifeguards on safety protocols and emergency response strategies.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.

Sales Associate

Tilly's Clothing Store
01.2024 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Executed sales transactions using POS systems, maintaining accuracy and speed during peak hours.
  • Collaborated with team members to create an inviting shopping environment, enhancing customer experience.

Education

Marketing - Marketing Management

California State University, Long Beach
Long Beach, CA
06-2027

Skills

  • Patience and empathy
  • Adaptability under pressure
  • Public safety awareness
  • Customer service
  • Time management
  • Problem-solving skills
  • Teamwork and collaboration

Accomplishments

  • Collaborated with team of eight in the development of Eagle Scout Project.

Certification

  • Lifeguard Certified
  • CPR and AED-Certified
  • First Aid certified
  • Tittle 22
  • Water Safety Instuctor

Awards

2020-2021- California Scholarship Federation, 2021- Eagle Scout, 2021-2022 Youth Leadership Program, 2022 Summer Leadership Program at College, CIF Finalist Swimming, Long Beach Rotary Scholarship, Lakewood Pan American Scholarship

Languages

Spanish
Limited Working

Timeline

Senior Lifeguard

City of Lakewood
06.2025 - Current

Lifeguard

Pools of Hope
02.2025 - Current

Sales Associate

Tilly's Clothing Store
01.2024 - Current

Lifeguard

City of Lakewood
06.2023 - 09.2025

Marketing - Marketing Management

California State University, Long Beach

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