Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Hi, I’m

Zahir Nunez

Palatine,IL
Zahir Nunez

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Service-focused Church Volunteer at Willow Creek Community Church, experienced in helping with diverse areas of church operations. Always ready to step in and help others through church programs, events, etc. Enthusiastic about helping with church activities.

Overview

4
years of professional experience

Work History

Los Arcos Mexican Grill & Seafood
Palatine, IL

Cashier
09.2019 - 06.2022

Job overview

  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Performed other duties as assigned by management.

Holiday Inn Express Hotel
Lincolnshire, IL

Guest Service Representative
06.2022 - Current

Job overview

  • Updated front desk's concierge book to maintain most relevant visitor information.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Organized special requests such as wake up calls, extra pillows, cribs.
  • Processed payments for room charges, taxes, and other incidentals as required.
  • Verified reservations by phone or in person.
  • Invited guests to join loyalty programs and special promotions to stay connected.
  • Answered incoming calls from guests seeking reservations or general information.
  • Resolved guest complaints in a professional manner.

Education

Palatine High School
Palatine, IL

High School Diploma
05-2022

University Overview

William Rainey Harper College
Palatine, IL

Associate of Arts from Education

University Overview

Skills

  • Data Entry
  • Drawer Balancing
  • POS Systems
  • Payment Processing
  • Customer Assistance
  • ID Verification
  • Cash Handling
  • Money Handling
  • Staff Training
  • Customer Service
  • Services and Amenities Promotion
  • Computer Skills
  • Issue Resolution

Languages

Spanish
Native/ Bilingual
English
Professional
American Sign Language
Limited

Affiliations

Affiliations
  • Volunteered to be a Co-leader in a Summer Camp with 7th graders last year.
  • College Students focused on Middle or Higher Education. Currently involved in LU Club (Latinos Unidos), reactivated the ASL Club with the help of my classmate.
  • Involved in Student Council, OLAS Club (Organization of Latinx American Students), Latin Dance Club back in High School.

Accomplishments

Accomplishments
  • Leader in my Adventure Education class back in High School.
  • Graduated from High School as the Senior of the year from the ESL Department.
  • Currently working on my Global Scholar Distinction at Harper College, specifically focused on the Deaf Community.
  • I have finished ASL 101, and currently taking ASL 102 and ASL 103.
  • Currently involved in the GLIDE Mentorship Program (Guiding Learners to Intentionally Develop Efficacy) for Latinx and Black Students.

Timeline

Guest Service Representative
Holiday Inn Express Hotel
06.2022 - Current
Cashier
Los Arcos Mexican Grill & Seafood
09.2019 - 06.2022
Palatine High School
High School Diploma
William Rainey Harper College
Associate of Arts from Education
Zahir Nunez