Zahira Gonzalez
Hesperia,CA
Summary
Proven administrative talent from Addict Collects, adept in effective communication and spreadsheet proficiency, I excel in environments requiring attention to detail and strong organizational skills. Demonstrated leadership in client support roles, enhancing operational efficiency. Fluent in Spanish and English, my adaptability and multitasking abilities stand out.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Addict Collects
Hesperia, USA
08.2021 - Current
- Managing office communications including sensitive information, such as appointments, meetings or sending reminders through handling phone calls, emails, and messages are relayed promptly and accurately
- Filing and documenting documents both electronically and physically to keep them easily accessible and maintained properly
- Sorting of incoming and outgoing mail, deliveries and packages and ensuring appropriate distribution and information entailing the contents and destination of the packages
- Drafting and editing documents such as emails, letters, memos, and reports
- Maintaining internal and external communication between the staff and clients/vendors as well as the client database ensuring the data is accurate and kept up-to-date
- Ordering and Managing office supplies and packing supplies
- Reception duties: Greeting visitors, and ensuring a positive first impression
Retail Sales Associate
DD's Discount Stores
Hesperia, USA
03.2021 - 08.2021
- Attending clients with any questions, or dissatisfaction they had with the items or service provided within the store
- Operating cash registers, and processing transactions with the use of debit/credit cards and cash
- Ensuring all transactions are processed successfully and accurately to guarantee client satisfaction
- Processing shipments, and product restocking by making sure that the items put on the sales floor contained the appropriate price, and tags needed to ensure efficiency
Team Member/Drive-Thru
Jack in the Box
Hesperia, USA
09.2020 - 10.2020
- Ensuring efficient and diligent sales as a drive-thru cashier
- Restocking products such as food containers, or menu items to their appropriate spot
- Multitasking during high pressure situations in order to ensure production value stayed at an efficient pace
- Making sure to confirm details of purchases before finalizing the transaction with the client
Education
B.A. - Psychology
California State University at San Bernardino
San Bernardino05.2024
High School Diploma -
Hesperia High School
Hesperia05.2019
Skills
- Effective Communication Abilities
- Conflict Resolution
- Client Support
- Time Management
- Organization
- Leadership
- Bilingual: Fluent in both Spanish and English
- Motivating/Motivated
- Record Maintenance
- Multitasking
- Adaptability
- Spreadsheet Proficiency
- Filing
- Time management
- Typing proficiency
- Internet research
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Addict Collects
08.2021 - Current
Retail Sales Associate
DD's Discount Stores
03.2021 - 08.2021
Team Member/Drive-Thru
Jack in the Box
09.2020 - 10.2020
B.A. - Psychology
California State University at San Bernardino
High School Diploma -
Hesperia High School
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