Summary
Overview
Work History
Education
Skills
Volunteering and Leadership
Work Availability
Affiliations
Work Preference
Languages
Software
Quote
Timeline
Receptionist
ZAHMARIA CHOICE

ZAHMARIA CHOICE

Dallas,TX

Summary

Accomplished community and social services leader with 5.5 years of experience in community outreach, program coordination, and strategic planning. Dedicated to revitalizing and stabilizing underserved communities by leveraging skills in banking, compliance, data science, DEI, and urban development. Expertise includes dynamic community engagement, innovative program development, and strategic resource allocation to drive sustainable change. Proven ability to collaborate with diverse stakeholders and integrate cross-disciplinary approaches to address complex social issues effectively.

Overview

6
6
years of professional experience

Work History

CRA Data Analyst & Community Liaison

EverBank, FSB
Lewisville, TX
01.2023 - Current
  • Conducted thorough reviews of bank operations to ensure compliance with Community Reinvestment Act (CRA) requirements, analyzing lending, investment, and service provision activities.
  • Managed and updated volunteer calendar, coordinating schedules and staff availability for various community engagement events and activities.
  • Generated detailed financial reports and analytics for executive management, providing forecasting, trending, and narrative results analysis to aid in strategic decision-making.
  • Cultivated and maintained strong relationships with local community stakeholders, including community leaders and organizations, through regular communication and active participation in community events and initiatives.
  • Participated in grantee selection processes, including application review, evaluation, and due diligence assessments.
  • Created a volunteer rewards system to incentivize associates to engage in volunteer activities.

Community Reinvestment Analyst

TBK Bank, SSB
Dallas, TX
01.2021 - 07.2022
  • Developed spreadsheet models, data visualizations, reports, etc. for diverse projects and analysis
  • Operated software such as QuestSoft, and ArcGIS and used coding languages like Python
  • Reviewed current procedures, identified areas of potential enhancement, and implemented changes to improve overall process effectiveness by 80%
  • Identified assessment areas with sub-optimal performance by analyzing financial, statistical, and operational data and collaborated with senior leadership to develop and implement solutions.
  • Worked with various stakeholders to develop innovative programs, activities, and fund real estate developments based on analysis of community needs and interests
  • Created Performance Context narratives for CRA exam
  • Made formal recommendations about performance to CRA Officer and Senior management

Loan Officer

U.S. Small Business Administration
Fort Worth, TX
06.2020 - 12.2020
  • Analyzed applicants' financial status, credit, and property evaluation to determine feasibility of granting loan.
  • Helped customers make decisions about loans and lines of credit based on availability, terms, and benefits.
  • As team lead, reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Successfully closed an average of 300 EIDL loans per month.
  • Review inspection reports for accuracy, and conformance with the budget, loan approval, and Loan Agreement when servicing home loans.
  • Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.

Program Assistant

For Love Of Children
District of Columbia, DC
03.2019 - 07.2019
  • Conducted thorough research, compiled data, and crafted detailed proposals for consideration and presentation by executives, committees, and the Fundraising and Development team
  • Cultivated relationships with local businesses and organizations, successfully soliciting donations of services and goods to support nonprofit initiatives and programs.
  • Strategically planned and executed special events within designated budgets, ensuring seamless coordination and impactful engagement with stakeholders and attendees.
  • Designed and implemented engaging project-based learning activities for classes of over 15 students biweekly, fostering collaborative learning environments and assessing student progress effectively.

Program Intern

For Love of Children
Washington DC, DC
01.2019 - 03.2019
  • Partnered closely with program coordinators to collaboratively plan and implement engaging lessons that aligned with the program's curriculum, goals, objectives, and philosophies, ensuring a cohesive educational experience and encouraging active student participation in the learning process.
  • Provided invaluable support to students by offering personalized assistance and facilitating small group sessions, tailoring instruction to meet individual learning needs and objectives, thereby promoting academic growth and success.
  • Utilized creativity and innovation to develop comprehensive lesson materials, including handouts, worksheets, visuals, and digital presentations, designed to enhance lesson effectiveness and supplement existing lesson plans, fostering deeper understanding and engagement among students.

Education

Bachelor of Arts - Political Science

Howard University
District Of Columbia, DC

Skills

Soft Skills: Problem Resolution, Supervision & Leadership, Performance Evaluation & Optimization

Hard Skills: Data Analysis & Visualizations, Workforce Training, Government Lending, Fundraising, Correspondence, Partnership Development, Social Media, Volunteer Management, Presentations, & Technical Writing

Software: Microsoft Office, Google Suites, Python, Jupyter Notebook Adobe Creative Suite & ArcGIS/ArcMap

Languages: French - Speak, Read & Write / Arabic - Basic

Volunteering and Leadership

Miss Texas Scholarship Organization

Miss Denton 2024
- Community Advocacy: Promoted the "Butterfly Effect" platform, highlighting how small actions can drive significant change. Organized and participated in community events, fostering strong resident connections and civic pride.
- Public Space and Professional Support: Led public space revitalization projects and coordinated free headshot events to help individuals with job applications and personal branding.
- Educational Initiatives: Created and ran the "Little Wings, Big Impact" program, empowering students through hands-on projects that emphasize community service and engagement.
- Fundraising and Volunteer Leadership: Organized successful fundraising campaigns for community projects and the Miss Texas Organization's endowment, collaborating with local businesses and nonprofits. Directed volunteer teams to achieve impactful community improvements.

Sigma Alpha Iota, International Music Fraternity,

National Impact Project Grant Committee, Member 02/2021-

Diversity, Equity and Inclusion Committee, Member 03/23-

Sigma Alpha Iota, International Music Fraternity,

Dallas Alumnae Chapter Scholarship Committee, Member 06/2021-

Sigma Alpha Iota, International Music Fraternity, Delta Nu Chapter

Corresponding Secretary, 04/2019 - 12/2019

Howard University Texas Club

Community Service and Fundraising Chair, 04/2017 - 12/2019

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

Sigma Alpha Iota, International Music Fraternity

Miss Texas Organization

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balance401k matchCareer advancementHealthcare benefitsFlexible work hoursPersonal development programsCompany Culture

Languages

English
Native language
French
Advanced (C1)
C1

Software

Microsoft Office

Kadince

Google Suites

Adobe Creative Suite

ArcGIS/ArcMap

Canva

Quote

22 But the fruit of the Spirit is love, joy, peace, forbearance, kindness, goodness, faithfulness, 23 gentleness and self-control. Against such things there is no law.
Apostle Paul

Timeline

CRA Data Analyst & Community Liaison

EverBank, FSB
01.2023 - Current

Community Reinvestment Analyst

TBK Bank, SSB
01.2021 - 07.2022

Loan Officer

U.S. Small Business Administration
06.2020 - 12.2020

Program Assistant

For Love Of Children
03.2019 - 07.2019

Program Intern

For Love of Children
01.2019 - 03.2019

Bachelor of Arts - Political Science

Howard University

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