Zahmirah Sarratt
Jersey City,NJ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Traffic Officer
Jersey City Police Dept
03.2020 - Current
- Improved traffic flow by analyzing and adjusting signal timings at busy intersections.
- Enhanced road safety through regular patrolling, identifying hazards, and coordinating with maintenance teams for prompt repairs.
- Assisted in the timely resolution of traffic collisions by conducting on-scene investigations and providing accurate reports to involved parties.
- Promoted public awareness about road safety through community outreach programs such as presentations at schools or local events.
- Provided support during emergency situations by directing traffic around accident scenes or natural disasters, ensuring smooth flow of vehicles and pedestrians.
- Served as a reliable resource for the public by addressing inquiries regarding local traffic laws, parking regulations, and directions to destinations within the jurisdictional area.
- Monitored construction zones to ensure proper signage was displayed for driver awareness and safe navigation around work areas.
- Handled citation and traffic violation paperwork.
- Monitored traffic violations, issuing citations as necessary.
- Kept accurate records related to daily activities, incidents encountered, and actions taken during patrols in accordance with established documentation guidelines.
Security Patrol Officer
Elite Security Services
12.2018 - 01.2020
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Reduced incidents of theft and vandalism by maintaining a visible presence and proactive approach.
- Assisted in emergency situations, providing immediate support to first responders and evacuating affected individuals safely.
- Collaborated with fellow officers to develop comprehensive patrol strategies, ensuring all areas were effectively monitored.
- Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
- Maintained communication with dispatch center during patrols, efficiently relaying critical information to appropriate parties.
- Monitored criminal activity in community to identify suspicious activity.
- Recorded facts to prepare reports documenting incidents and activities.
- Responded to emergency calls to provide assistance to citizens in need.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Performed access control duties at gated communities or restricted areas, verifying credentials and maintaining an orderly flow of traffic.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
Package Handler
UPS
06.2016 - 12.2018
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Built strong relationships with customers and vendors through excellent customer service.
- Used hand-held scanners and physical logs to accurately track item movements.
Receptionist
Hudson County Fraud Unit
08.2014 - 03.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Hudson County School Of Technology
Jersey City, NJ05.2018
Skills
- Pedestrian Safety
- Vehicle Operation
- Road Safety Enforcement
- Active Listening
- Ground Patrol
- Summons and Subpoena Serving
- Motor Vehicle Operation
- Weapons Training
- Directing Traffic
- Traffic Control
- Report Writing
- Public Safety
- Foot Patrolling
Timeline
Traffic Officer
Jersey City Police Dept
03.2020 - Current
Security Patrol Officer
Elite Security Services
12.2018 - 01.2020
Package Handler
UPS
06.2016 - 12.2018
Receptionist
Hudson County Fraud Unit
08.2014 - 03.2018
High School Diploma -
Hudson County School Of Technology
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