Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zahra Ataei

El Cajon,CA

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Gaina Patel
08.2021 - 11.2023
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Education

2 Years Degree - Dental Assisting

Mesa College
San Diego, CA
11.2026

Skills

  • Guest Services
  • Merchandise Restocking
  • Cash Handling
  • Payment Collection
  • Customer Complaint Resolution
  • Customer Service
  • Drawer Management
  • Customer Inquiries
  • Refund Handling
  • Retail Merchandising
  • Customer Satisfaction
  • Customer Relationship Management (CRM)
  • POS System Operation
  • Product Knowledge

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]

Languages

Turkish
Full Professional

Timeline

Customer Service Cashier

Gaina Patel
08.2021 - 11.2023

2 Years Degree - Dental Assisting

Mesa College
Zahra Ataei