Zahra Golden

Responsibilities within the position include: Following state and federal real estate laws, caring for clients in a fiduciary manner, maintaining confidentiality, organizing and delivering documents, cold calling, networking, listing and seeking homes for clients, staying informed on market changes, managing negotiations, and facilitating real estate transactions, among other duties.

These tasks and responsibilities have equipped me with the ability to positively engage with customers, handle large transactions, stay organized, multitask, pay attention to detail, and effectively manage time. This skill set allows me to achieve my goals and fulfill requirements within the field.

Key duties within this position included supporting the CEO in his daily work routine, creating positive client interactions, maintaining office cleanliness, assisting with client reallocations, creating presentations, managing CRM systems, performing data entry, processing paperwork, handling email correspondence, ordering office supplies, and maintaining attention to detail.

In the teller position, I managed large sums of cash, adhered to company and federal banking regulations, balanced cash drawers, utilized banking software systems, organized workspaces, handled paperwork and document writing, assisted customers with finance technology, processed loan payments, managed account-related complaints and general inquiries, etc.

This role instilled in me the importance of being observant in my surroundings and work, acting as a fiduciary, effective communication, multitasking, building trust with customers, and providing informative assistance. These skills have enabled me to successfully execute my responsibilities in the position.

As a manager, my responsibilities included hiring employees, developing on-the-job training procedures, optimizing business software, overseeing and enhancing the business's social media presence, addressing customer complaints and inquiries, scheduling appointments, managing cash drawers, executing opening and closing procedures, handling mail distribution, bill payments, payroll completion, collaborating with the business owner, and fostering business growth.

This role equipped me with the ability to nurture professional relationships with clients and other businesses, infuse creativity and effective marketing strategies for business expansion, manage conflicts, provide crucial support to employees, uphold cleanliness standards, and ensure overall success for the business.