Zahra Isazadehyadaki
Long Beach,CA
Overview
10
10
years of professional experience
Work History
International Sales Manager
Guangdong Longtai Industry
Guangzhou, Guangdong
03.2021 - 08.2024
- Developed and implemented international sales strategies to increase market share in key regions.
- Identified and developed relationships with new potential customers, distributors, and partners.
- Conducted market research to identify customer needs and competitive landscape.
Guest Service Manager
IHG Hotels & Resorts
Guangzhou, Guangdong
04.2018 - 04.2021
- Monitored customer service operations to ensure quality standards were met.
- Developed strategies to increase customer satisfaction levels and reduce customer complaints.
Receptionist
Hyatt
Chengdu, Sichuan
07.2017 - 07.2017
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Assistant Front Office Manager
Sinoor Grand Hotel
Mashhad, KH
11.2014 - 02.2017
- Assisted the Front Office Manager in developing, implementing and monitoring operational policies and procedures.
- Coordinated room assignments, check-in and check-out processes and other guest services activities.
Education
Associate of Arts - Chinese Language
Jinan University
Guangzhou04-2019
Associate of Arts - Hotel Management
Mortazavi College
Mashhad01-2017
Bachelor of Arts - French Language And Literature
Ferdowsi University
Mashhad12-2015
Skills
- Market Analysis
- Sales Strategies
- Logistics Coordination
- Event Management
- Contract Negotiation
Languages
English
Native/ Bilingual
French
Full Professional
Chinese (Mandarin)
Full Professional
Persian
Native/ Bilingual
Timeline
International Sales Manager
Guangdong Longtai Industry
03.2021 - 08.2024
Guest Service Manager
IHG Hotels & Resorts
04.2018 - 04.2021
Receptionist
Hyatt
07.2017 - 07.2017
Assistant Front Office Manager
Sinoor Grand Hotel
11.2014 - 02.2017
Associate of Arts - Chinese Language
Jinan University
Associate of Arts - Hotel Management
Mortazavi College
Bachelor of Arts - French Language And Literature
Ferdowsi University
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