Zahra Razawi
Tracy,CA
Summary
Dynamic and organized professional with experience at Procopio & Associates, excelling in managing multi-line phone systems and optimizing workflow. Proven ability in data entry and time management, enhancing office efficiency. Recognized for delivering exceptional customer service at Jamba Juice, fostering a welcoming environment while maintaining high standards.
Overview
6
6
years of professional experience
Work History
Receptionist
Procopio & Associates
Palo Alto, CA
10.2023 - 03.2025
- Managed multi-line phone system, efficiently routing calls to appropriate personnel.
- Scheduled appointments and maintained calendar for staff, optimizing workflow.
- Prepared and distributed internal communications, enhancing team information sharing.
- Maintained office supplies inventory, coordinating reorders to prevent shortages.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Team Member
Jamba Juice
Fremont, CA
05.2019 - 04.2021
- Prepared and blended smoothies according to customer specifications, ensuring high-quality product delivery.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new team members on operational procedures and customer service techniques.
- Engaged with customers to provide exceptional service, fostering a welcoming environment.
- Handled cash transactions accurately, ensuring efficient register operations during peak hours.
- Monitored inventory levels and assisted in restocking supplies to ensure product availability.
Education
High School Diploma -
American High School
Fremont, CASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Procopio & Associates
10.2023 - 03.2025
Team Member
Jamba Juice
05.2019 - 04.2021
High School Diploma -
American High School