Zahra Shokoohi
Winchester,CA
Summary
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- I am a hardworking and passionate job seeker with solid organizational skills eager to secure a position. Ready to help team achieve company goals.
- I am also an organized and the dependable candidate who manages multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Family Therapist Trainee
CCS education and wellness
Murrieta, CA
08.2023 - Current
- Utilized empathy and active listening to build relationships with clients.
- Promoted client awareness and growth with therapeutic interventions.
- Maintained progress notes and documentation for patient health records.
- Conducted mental health counseling using evidence-based practice and clinical models.
- Led group therapy for students with focus on self-advocacy and empowerment.
- Offered psycho-education about mental health topics to promote understanding and acceptance among family members.
Homeless Prevention Case Manager
CCS Education and Wellness
Riverside, CA
08.2023 - Current
- Facilitated access to community resources such as housing, employment, healthcare, education, and social services.
- Provided crisis intervention and supportive counseling for clients experiencing homelessness.
- Assisted families with locating appropriate housing options that meet their needs.
RBT
Axion Health
Murrieta, CA
01.2022 - 07.2023
- Assisted with building life and social skills useful for everyday activities and interactions.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Applied proven strategies to positively affect client behaviors.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
- Identified and addressed individual problems using clinical team recommendations and solutions.
- Assisted patients improve social relationships and engagement.
Assistant Manager
Sammy's stake house
Tustin
03.2017 - 01.2022
- Mentored team members to enhance professional development and accountability in workplace
- Developed organizational structure to outline and direct rules, roles and responsibilities
- Assisted in organizing and overseeing assignments to drive operational excellence
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Secretary/Administrative Assistant
DN transportation inc LLC
Long Beach
03.2016 - 11.2017
- Ordered all office supplies including ink cartridges, toner, and paper Provided clerical support to company employees, including copying, faxing and file management Created detailed expense reports and requests for capital expenditures Organized all new hire, security and temporary paperwork Processed all the payroll and pay stops Responded to emails and other correspondence to facilitate communication and enhance business processes.
Phelobotomist, Lab technician
St. Andrew Medical Center
Pico Rivera
03.2016 - 11.2017
- Checked patient data, including insurance, demographic and health history, to ensure all information was current
- Interacted with all necessary partners throughout the establishment, including physicians, nursing staff, technicians, and medical assistants
- Performed testing and quality control using approved laboratory procedures and instrumentation
- Prepared blood smears and determining levels of normalcy
- Cleaned and sterilized tools and equipment to maximize the purity of specimens
- Logged patient information and recorded results into the system
- Maintained documentation on tests performed in the lab
- Calibrated and maintained instruments to keep equipment fully operational
- Developed and maintained courteous and effective working relationships.
Front Desk Receptionist
Pasadena City College
Pasadena
02.2015 - 12.2016
- Maintained account records Reported maintenance problems to the appropriate personnel Answered the phone by the second ring and greeted callers enthusiasticallyLanguages English Farsi Education Collected deposits, fees and payments Developed departmental objectives, work schedules, budgets and policies.
Bahavior technichian
Clifton Middle school
Monrovia
10.2011 - 12.2016
- Devised problem-solving methods such as counseling, psychotherapy, and homework assignments to improve clients' quality of life
- Conducted therapeutic group sessions about clients' life events and experiences, establishing short- and long-term goals
- Encouraged clients to develop work skills and participate in social, recreational, and therapeutic activities to enhance interpersonal skills or develop social relationships
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes
- Participated in continuous quality and performance improvement activities to enhance effectiveness and increase knowledge
- Offered and documented treatment consent forms in patient health records.
Customer Service Associate
Pasadena City College
Pasadena
08.2015 - 06.2016
- Learned, referenced and applied product knowledge information Answered customer telephone calls promptly and in an appropriate manner Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot Actively pursued personal learning and development opportunities.
Sales Associate/key holder
TOUS JEWELRY
Arcadia
05.2012 - 10.2014
- Answered questions regarding the store and its merchandise Organized racks and shelves to maintain the visual appeal of the store Cash handling, Wrote bank report and prepare cash for bank deposit, negotiated and finalized sales contracts Updated computer inventory listings Trained and served as a peer coach for new sales associates
- Assistant Manager, team leader Opened and closed restaurant and store Answered questions from customers over the phone, by email, and inperson Oversaw day-to-day restaurant operations
Education
Master of Mental Health - MFT, Clinical mental Health
Colorado Christian University
08.2024
Bachelor's degree - Psychology, Clinical Psychology
Colorado Christian University
12.2016
Associate of Science - Natural Science
Pasadena City College
Skills
- Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule Management and event planning
- Hard-working, multi-tasking Executive Assistant with outstanding Telephone, scheduling and documentation skills
- Medical Receptionist
- Clerical Experience
- Social work
- Medical Records
- Medical Scheduling
- Case Management
- Mind Mapping
- Research management
- Behavior observation
- Organization
- Independent judgement
- I demonstrated knowledge of standard psychological assessment instruments of personality and intellectual functions
- Behavior technician
Certification
- Play therapy, 04/2022
- Life Coach level 1 and level 2, 06/2022
- Chi Sigma Lota honer Member 2023
- Internal Family System IFS course training 2022
- Crisis and trauma training 2023
- Suicide workshop training 2022
Languages
Persian
Professional
Timeline
Family Therapist Trainee
CCS education and wellness
08.2023 - Current
Homeless Prevention Case Manager
CCS Education and Wellness
08.2023 - Current
RBT
Axion Health
01.2022 - 07.2023
Assistant Manager
Sammy's stake house
03.2017 - 01.2022
Secretary/Administrative Assistant
DN transportation inc LLC
03.2016 - 11.2017
Phelobotomist, Lab technician
St. Andrew Medical Center
03.2016 - 11.2017
Customer Service Associate
Pasadena City College
08.2015 - 06.2016
Front Desk Receptionist
Pasadena City College
02.2015 - 12.2016
Sales Associate/key holder
TOUS JEWELRY
05.2012 - 10.2014
Bahavior technichian
Clifton Middle school
10.2011 - 12.2016
Master of Mental Health - MFT, Clinical mental Health
Colorado Christian University
Bachelor's degree - Psychology, Clinical Psychology
Colorado Christian University
Associate of Science - Natural Science
Pasadena City College
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