Zahraa Al-idani

I greeted patients upon arrival, checked them in, updated their information in the system, and kept the waiting area clean and welcoming. I verified insurance coverage, collected co-pays, and scanned IDs and insurance cards. I also prepared charts for new patients, ensuring all required forms were completed accurately. Throughout the day, I answered phone calls promptly and directed them to the appropriate team members. I helped organize and file medical records, maintaining accurate and up-to-date electronic files. I scheduled lab work, tests, and x-rays based on physician orders. Most importantly, I ensured patient privacy by strictly following HIPAA regulations.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Completed day-to-day duties accurately and efficiently. Managed inventory and supplies to ensure materials were available when needed. Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Worked as a cashier and sales associate, assisting customers, stocking shelves, answering phones, and cleaning the store. Worked well with peers, as well as managerial staff.