Zahraa Alibrahimi
Brockport,New York
Summary
Dedicated and compassionate Psychiatry student with 4 years of college education at SUNY Brockport (Graduating in 2026). Experienced in home health care and retail environments, demonstrating strong interpersonal, communication, and teamwork skills. Passionate about supporting patient well-being and delivering excellent care in hospital and community settings.
Dedicated Home care brings 3-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Home Health Aide
Private Home Care
03.2022 - Current
- Provide compassionate daily care and emotional support for elderly and disabled patients.
- Assist with personal hygiene, mobility, and medication reminders.
- Communicate effectively with families and healthcare professionals to ensure quality of care.
- Maintain a safe, clean, and supportive living environment.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Improved patients' comfort with massage and application of topical treatments.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
Sales Associate / Cashier
Walmart
01.2023 - 01.2025
- Assisted customers with purchases and inquiries in a fast-paced retail environment.
- Operated POS systems, handled cash transactions, and maintained inventory organization.
- Demonstrated strong teamwork, customer service, and problem-solving abilities.
- Contributed to meeting store sales and customer satisfaction goals.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Psychiatry
SUNY Brockport
350 New Campus Dr, Brockport, NY 1442001.2026
Skills
- Healthcare Skills:
- Patient Care & Assistance
- Elderly Care & Support
- Medication Reminders
- Health & Safety Monitoring
- Communication with Patients & Families
- Hospital & Clinical Skills:
- Team Collaboration with Medical Staff
- Basic Patient Observation
- Confidentiality & HIPAA Compliance
- Empathy & Emotional Support
- Retail & Interpersonal Skills:
- Customer Service & Sales
- Cash Handling & POS Systems
- Organization & Time Management
- Teamwork & Adaptability
- Patient transportation
- Nutritional meal preparation
- Care plan assessment
- Client documentation
- Medication organization
- Clinical documentation and reporting
- Housekeeping
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
bilingual
i speak two languages Arabic and english fluently.
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Sales Associate / Cashier
Walmart
01.2023 - 01.2025
Home Health Aide
Private Home Care
03.2022 - Current
Bachelor of Science - Psychiatry
SUNY Brockport