ZAHRAA HACHEM
Edmonton,AB
Summary
Detail-oriented and adaptable professional with experience in banking, bookkeeping, tax administration, customer service, and school operations. Skilled in managing financial records, processing transactions, using QuickBooks, supporting clients, and maintaining accurate documentation. Strong organizational and communication skills with a proven ability to prioritize tasks, resolve issues, and work effectively in fast-paced environments. Recognized for being dependable, detail-oriented, and committed to providing accurate and professional service.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Lunch Supervision
Holy Family Catholic School
St. Albert
09.2026 - Current
- Supervised daily school operations, ensuring compliance with policies, schedules, and student safety protocols.
- Coordinated staff assignments, supporting teachers and support personnel with smooth campus coverage.
Bookkeeper / Tax Assistant
K&R Tax Services
10.2022 - Current
- Prepared tax documentation and maintained accurate financial records for compliance
- Reconciled transactions in QuickBooks to ensure accuracy and consistency
- Managed invoices and facilitated client communication to streamline payments.
Teacher Assistant
Albaqir Academy
12.2025 - 08.2026
- Managed classroom activities to foster a positive learning environment and administrative tasks
- Provided academic support to students in various subjects and maintain an organized learning environment.
Client Advisor
RBC Royal Bank
10.2023 - 04.2025
- Resolved client financial inquiries and processed transactions to support client needs
- Supported clients with digital banking services and account management for enhanced user experience.
Cashier / Merchandiser/ Customer Service
El Safadi Supermarket
11.2015 - 06.2018
- Leveraged knowledge of product inventory and pricing to provide accurate information and tailored recommendations to enhance customer satisfaction.
- Delivered exceptional customer service by proactively greeting and assisting customers with inquiries and resolving concerns promptly.
Education
High School Diploma - Accounting & Payroll Administration
CDI College
Edmonton, ABHigh School Diploma -
Queen Elizabeth High School
Edmonton, ABSkills
- Client communication
- Financial record management
- Microsoft Office & QuickBooks
- Organizational management
- Patient prioritization
- Detail-oriented
- Attention to detail
- Quick learner
Certification
QuickBooks Online Certification (2024)
Timeline
Lunch Supervision
Holy Family Catholic School
09.2026 - Current
Teacher Assistant
Albaqir Academy
12.2025 - 08.2026
Client Advisor
RBC Royal Bank
10.2023 - 04.2025
Bookkeeper / Tax Assistant
K&R Tax Services
10.2022 - Current
Cashier / Merchandiser/ Customer Service
El Safadi Supermarket
11.2015 - 06.2018
High School Diploma - Accounting & Payroll Administration
CDI College
High School Diploma -
Queen Elizabeth High School