Zahraa Mazloum
Dearborn,USA
Summary
Meticulous Medical Laboratory Technologist with expertise in performing complex laboratory testing and specimen processing. Highly trained in laboratory processes and procedures to deliver precise, reliable results on each test. Highly organized in managing equipment and supplies. Bilingual, attentive, and compassionate, I am a graduate with a Bachelor of Science in Allied Health Science and Lab Concentration, a certified generalist MLT from the AAB (American Association of Bioanalysts), and I am working on my ASCP MLS certification. Skilled medical laboratory technologist with a strong laboratory background, two years of experience as a medical technologist, four years of experience as a specimen processing lab technician at Ascension Hospital, and over eight years of experience in healthcare. Currently, I am enrolled in the Master of Biomedical Sciences program at Oakland University. Able to work and build caring relationships with coworkers and healthcare staff. Have good communication and listening skills. Eager to contribute to teamwork through hard work and attention to detail, with excellent knowledge in resolving problems.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technologist
LabCorp
05.2024 - Current
- Determined acceptability of specimens for testing according to established criteria.
- Performed routine and complex technical procedures and functions according to departmental Standard Operating Procedures.
- Monitored, operated, troubleshot, and maintained laboratory equipment to ensure proper functioning and safety.
- Prepared specimens for analysis, following strict protocols to ensure accuracy.
- Documented test procedures and results in compliance with regulatory standards.
- Ensured a clean and organized workspace, adhering to safety regulations at all times.
- Performed laboratory tests and analyses on blood and other body fluid samples manually and using automated equipment.
- Conducted microscopic analyses of blood and other body fluid samples, identifying abnormal cells or indicators of disease.
- Prepare and evaluate new reagents and controls.
- Reviewed test results for accuracy and completeness prior to releasing them in the required timeframe, to deliver quality patient care.
- Ensured that all safety protocols were followed during specimen collection and handling processes.
- Participated in proficiency testing programs designed to maintain high-quality standards in the lab.
- Handled and disposed of chemicals, reagents and biological samples in compliance with applicable regulations.
- Followed standard precautions using personal protective equipment as required.
- Knowledgeable in specimen processing, and assisted with specimen processing when needed.
Specimen Accessioner
St. John Hospital/LabCorp
01.2020 - 05.2024
- Verified patient demographics and collected pertinent clinical data.
- Performed clerical tasks to ensure accuracy of patient identification.
- Monitored specimen integrity and ensured timely delivery to testing areas.
- Assisted with resolving discrepancies between requisitions and test orders.
- Processed specimens according to established protocols and regulations, Assisted with receiving, identifying, accessioning, processing and transporting specimens.
- Adhered to all safety protocols while handling biological samples, and performed proper disposal of specimens
- Complied with HIPAA regulations concerning privacy of patient information.
- Inspected containers for proper labeling and documentation prior to accessioning specimens.
- Stored specimens in appropriate conditions according to manufacturer's instructions.
- Kept lab space and equipment clean, and in a safe and aseptic manner to prevent contamination with hazardous substances.
- Participated in continuing education programs related to laboratory practices.
Lab/Medical Assistant Technician
East Dearborn Medical Clinic
03.2018 - 04.2019
- Performed administrative and clinical tasks to keep the medical facility running smoothly.
- Assisted patients with scheduling appointments, filling out forms and providing instructions for follow-up care.
- Maintained accurate patient records by updating information in electronic health record systems.
- Answered phone calls, responded to emails and greeted visitors in a professional manner.
- Prepared rooms for patient examinations by cleaning instruments and stocking exam rooms with necessary supplies.
- Sterilized equipment according to established protocols before use on each patient.
- Collected blood samples from patients using venipuncture techniques or finger sticks when required.
- Ensured that all medical charts were accurately documented according to HIPAA regulations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Organized charts, documents and supplies to maintain team productivity.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Perform Lab work for patients such as finger stick, pregnancy testing, H-pylori testing and urinalysis
Grocery Store Manager
Saad Investment
01.2012 - 04.2019
- Managed store personnel, including hiring and training new employees.
- Developed and implemented strategies to increase customer service levels.
- Maintained accurate inventory records and tracked stock levels.
- Established procedures for opening and closing the store, handling cash, and stocking shelves.
- Ensured a safe working environment by implementing safety protocols.
- Prepared weekly schedules for staff members to maximize efficiency.
- Resolved customer complaints in an efficient manner.
- Ordered merchandise based on customer demand and industry trends.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Responded to customer concerns and conveyed details about results.
- Trained new hires on customer service and rotation practices.
- Managed schedules, customer service and project planning.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Master of Science - Biomedical Sciences
Oakland University
Rochester, Michigan04.2027
Graduate Certificate - Biomedical Sciences
Oakland University
Rochester, Michigan04.2026
Bachelor of Science - Allied Health Science and Lab Concentration
Wayne State University
Detroit, Michigan05.2018
Associate of Science - Biological Sciences
Henry Ford College
Dearborn, Michigan01.2014
College Diploma - Medical Laboratory Science
Ministry of Vocational And Technical Education
Zahle, Lebanon07.2008
Bachelor of Arts - English Language And Literature
Lebanese University
Zahle, Lebanon07.2008
Skills
- Certified Medical Laboratory Technician
- Working on ASCP MLS certification in 2026
- Medical terminology, pathology, microbiology, anatomy, and physiology
- Knowledgeable about OSHA and CLIA standards
- Proficient in various laboratory procedures, automated, manual, and microscopic analysis
- Highly skilled in patient identification, labeling tubes, and specimen containers
- In-depth knowledge of collecting, handling, and processing specimens, and performing lab tests
- Thorough understanding of sterilization techniques and handling of harmful, hazardous materials
- Knowledge of using, maintaining, and cleaning laboratory equipment and use
- Proficient in Microsoft Word, Excel, Outlook, emails, and PowerPoint
- Bilingual (speak and write fluent English and Arabic)
- Organized, hardworking, self-motivated, and detail-oriented
- Efficient and reliable team player, helpful, with a positive attitude, and attention to detail
- Quick learner, good listener, and great at managing
- Ability to solve problems efficiently, and excellent written and verbal communication skills
- Knowledge of specimen processing and medical laboratory procedures
Affiliations
- Member in The National Society of Leadership and Success (NSLS)
- Member in the American Association of Bioanalysts (AAB), and ABOR
Certification
- AAB (ABOR): American Association of Bioanalysts (Board of Registry) MLT- (AAB): Medical Laboratory Technician (2023) Disciplines: Generalist (Chemistry, Immunology, Hematology, Immunohematology, Microbiology) Certificate #: 20192139
- American Allied Health Association CPT (AAH): Nationally Certified Phlebotomy Technician (2019) Certificate #: 100449509
Timeline
Medical Laboratory Technologist
LabCorp
05.2024 - Current
Specimen Accessioner
St. John Hospital/LabCorp
01.2020 - 05.2024
Lab/Medical Assistant Technician
East Dearborn Medical Clinic
03.2018 - 04.2019
Grocery Store Manager
Saad Investment
01.2012 - 04.2019
Graduate Certificate - Biomedical Sciences
Oakland University
Bachelor of Science - Allied Health Science and Lab Concentration
Wayne State University
Associate of Science - Biological Sciences
Henry Ford College
College Diploma - Medical Laboratory Science
Ministry of Vocational And Technical Education
Bachelor of Arts - English Language And Literature
Lebanese University
Master of Science - Biomedical Sciences
Oakland University