Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zahraa Sabar

Cottonwood Heights,UT

Summary

With strong communication and interpersonal skills, I have a genuine interest in learning and developing within the healthcare environment. Having a foundational understanding of patient care principles and the ability to quickly learn healthcare information systems, I am prepared to utilize and enhance my communication and problem-solving skills in a Healthcare Customer Service Representative role. Personable and empathetic, I am equipped with strong communication and problem-solving abilities. Additionally, familiar with healthcare procedures and adept at handling patient inquiries and managing healthcare information systems. My goal is to make a positive impact by delivering exceptional customer service and ensuring patient satisfaction.

Overview

2
2
years of professional experience

Work History

Nutrition Care

Intermountain Healthcare
08.2024 - Current
  • Ensured strict adherence to state regulations and hospital policies regarding food safety and sanitation measures, maintaining a safe environment for all patients.
  • Maintained accurate patient records, supporting effective communication among healthcare team members.
  • Improved patient satisfaction by efficiently addressing dietary concerns and making necessary adjustments.
  • Provided exceptional customer service while preparing and delivering meals to patients'' rooms, fostering a positive dining experience.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Processed customer payments and balanced cash drawers.
  • Collaborated with healthcare professionals to provide optimal nutritional care for patients.

Cashier Team Lead

Home Depot
10.2022 - Current
  • Adaptability and Dependability
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Increased customer loyalty and retention.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed both cash and card purchases and returns.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.

Education

Undergraduate - Health Sciences

SLCC
Salt Lake City, UT
05.2028

High School Diploma -

Brighton High
Cottonwood Heights, UT
05.2024

Skills

  • Dedicated and organized
  • Superior customer service and leadership skills
  • Supervises junior team members and provides constructive feedback to enhance performance
  • Motivated retail professional skilled in processing transactions and merchandising products
  • Health Promotion
  • Nutrition Assessment
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Languages

Arabic
Native or Bilingual

Timeline

Nutrition Care

Intermountain Healthcare
08.2024 - Current

Cashier Team Lead

Home Depot
10.2022 - Current

Undergraduate - Health Sciences

SLCC

High School Diploma -

Brighton High
Zahraa Sabar