Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zahria Botley

Beaumont,TX

Summary

Adept at culinary expertise and maintaining food safety, I significantly enhanced customer satisfaction and streamlined service efficiency at Taco Bell. My strong communication skills fostered a cohesive team environment, driving improvements and achieving goals. Skilled in recipe creation and inventory management, I excel in fast-paced settings, demonstrating adaptability and a commitment to excellence.

Overview

2025
2025
years of professional experience

Work History

Food Champion

Taco Bell
  • Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Supported cross-functional tasks within the restaurant, including cashier duties or assisting in other positions as needed.
  • Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
  • Improved customer satisfaction by ensuring timely and accurate food preparation.
  • Streamlined order assembly process, reducing wait times for customers.
  • Maintained safety standards by regularly cleaning and sanitizing all equipment, utensils, and surfaces.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Completed daily inventory checks to ensure sufficient stock levels for uninterrupted service.

Cashier

Taco Bell
  • Performed cash, card, and check transactions to complete customer purchases.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Addressed customer needs and made product recommendations to increase sales.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Retail Sales Associate

American Eagle Outfiters
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.

Restocker

American Eagle Outfiters

Package Sorter

American Eagle Outfiters
  • Assisted in maintaining accurate pricing throughout the store, updating price tags and confirming correct product placement during restocking activities.
  • Improved store efficiency by swiftly restocking shelves and displays with accuracy.
  • Maintained store assets with effective loss prevention strategies.
  • Recorded daily activities for inventory control.
  • Maintained cleanliness and safety standards throughout the store, ensuring aisles remained free from obstructions during restocking activities.
  • Picked and packed order items.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Maintained effective team member communication.
  • Increased product turnover by rotating stock according to expiration dates and seasonal demands.
  • Assisted customers in locating products, providing exceptional service while restocking shelves.
  • Maintained neat, orderly and safe work space.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Checked and pulled defective or expired products from shelves.

Content Creator

Entrepreneurship
06.2020 - Current
  • Applied current editing and photography tools to tell great stories.
  • Strengthened content through proofreading and editing.
  • Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Collaborated with other entertainers to create engaging acts.
  • Used social media to promote events and build audience.
  • Implemented creative techniques to create unique performances.
  • Created choreography for individual and group performances.
  • Managed stage crew to deliver smooth, successful performances.
  • Negotiated contracts vendors, performers and crew for Type performances.
  • Wrote Type scripts and managed rewrites during production.
  • Managed content distribution across multiple channels, ensuring cohesive and consistent brand message.
  • Improved community interaction on social media platforms, responding to comments and messages, fostering loyal and active community.
  • Spearheaded rebranding initiative, creating content that clearly communicated brand's evolved identity and values.
  • Initiated collaborative project with influencers in niche, expanding reach and driving significant traffic to main website.

Hair

Entrepreneurship
01.2017 - Current
  • Applied current editing and photography tools to tell great stories.
  • Strengthened content through proofreading and editing.
  • Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Collaborated with other entertainers to create engaging acts.
  • Used social media to promote events and build audience.
  • Implemented creative techniques to create unique performances.
  • Created choreography for individual and group performances.
  • Managed stage crew to deliver smooth, successful performances.
  • Negotiated contracts vendors, performers and crew for Type performances.
  • Wrote Type scripts and managed rewrites during production.
  • Managed content distribution across multiple channels, ensuring cohesive and consistent brand message.
  • Improved community interaction on social media platforms, responding to comments and messages, fostering loyal and active community.
  • Spearheaded rebranding initiative, creating content that clearly communicated brand's evolved identity and values.
  • Initiated collaborative project with influencers in niche, expanding reach and driving significant traffic to main website.

Cashier

American Eagle Outfiters
11.2021 - 06.2023

Service Champion

Taco Bell
01.2020 - 01.2021
  • Contributed positively towards overall store goal attainment through consistent work ethic.
  • Promoted a positive atmosphere through friendly interactions with customers and coworkers.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Contributed to team success by consistently meeting or exceeding performance goals.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
  • Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
  • Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
  • Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
  • Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
  • Greeted customers, answered questions and took orders.
  • Ensured that all food handling procedures were adhered to for maximum safety standards compliance.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
  • Accurately operated cash register to process customer payments.
  • Input food and drink orders into system, documented special requests and processed payments.
  • Collaborated with fellow team members to create a seamless guest experience from start to finish.

  • Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
  • Kept accurate register and dropped excess cash into safe at regular intervals.
  • Maintained counter areas in neat and clean fashion.
  • Ensured correct preparation methods were followed according to recipes and guidelines.
  • Streamlined order processing by utilizing effective communication skills with kitchen staff.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Supported store promotions and marketing initiatives to drive sales and increase brand awareness.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Replenished serving stations with fresh food and cleaned up spills.

Education

Cosmetology

Lamar Institute of Technology
Beaumont, TX

Biology

Lamar University
Beaumont, TX

Skills

  • Food safety knowledge
  • Sanitation Practices
  • Food presentation
  • Culinary expertise
  • Recipe creation
  • Meal Preparation
  • Safe Food Handling
  • Comfortable standing for long time periods
  • Inventory storage

Accomplishments

I achieved many accomplishments over the past years from the beginning of school till now. I participated in different organizations throughout my life such as National Honors Society, NAACP , Top Teens of America, and different other events.

Timeline

Cashier

American Eagle Outfiters
11.2021 - 06.2023

Content Creator

Entrepreneurship
06.2020 - Current

Service Champion

Taco Bell
01.2020 - 01.2021

Hair

Entrepreneurship
01.2017 - Current

Food Champion

Taco Bell

Cashier

Taco Bell

Retail Sales Associate

American Eagle Outfiters

Restocker

American Eagle Outfiters

Package Sorter

American Eagle Outfiters

Cosmetology

Lamar Institute of Technology

Biology

Lamar University

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Zahria Botley