Dedicated and adaptable professional with expertise in managing complex operations, cross-cultural communications, and intelligence gathering, aiming to contribute to the mission of USCIS with a strong commitment to service.
Overview
17
17
years of professional experience
Work History
Civil Affairs Specialist
U.S. Army Special Operations Command
Fort Bragg, NC
12.2020 - Current
Facilitated the resolution of local conflicts between military forces and civilian populations
Served as a Civil-Military Support Element project manager alongside the U.S
Embassy (USEMB) and the United States Agency for International Development (USAID) in Amman, Jordan
Assessed political dynamics within host nations to inform decisions related to civil-military operations
Provided advice on public health, education, economic development, infrastructure projects, and other civil affairs initiatives to the USEMB, USAID, and U.S
Army Special Operations Combatant Command in the Kingdom of Jordan
Led a Civil Affairs Team and managed operations in various combat operational environments
Coordinated with IGOs, GOs, and NGOs working in conflict zones to develop strategies for improving security conditions
Developed strategies to improve relations between local governments and citizens in affected areas
Advocated for increased access to essential healthcare, sanitation, and water supply systems in conflict areas
Conducted assessments of host nation capabilities to determine requirements for civil-military assistance programs
Advised commanders on cultural sensitivities when planning operations in foreign countries
Trained team members in civil affairs operations, cultural awareness, and language skills
Evaluated existing host nation resources to identify gaps in service delivery that U.S
Forces or coalition partners could fill
Researched historical information about a region before deployment to gain insight into local culture and customs
Monitored progress of civil-military operations and made recommendations for improvement or adjustments as needed
Acted as a liaison between civilians and military personnel during joint training exercises
Coordinated with government agencies to plan and implement humanitarian assistance projects
Analyzed data from surveys conducted among local populations to assess the needs for reconstruction efforts
Organized, coordinated, and supervised the activities of subordinate personnel in support of civil affairs operations
Maintained professionalism and efficiency while working closely with Jordanian Armed Forces leadership
Developed public relations strategies to influence public opinion and promote ideas, products, and services
Established and maintained cooperative relationships with foreign military officials.
Petroleum Supply Specialist
U.S. Army Active Duty
Frankfurt, Germany
02.2014 - 09.2019
Maintained and updated records related to orders, deliveries, inventories, and other activities related to petroleum products
Responded promptly to inquiries from the aircraft crew chief regarding product availability and distribution of JP 8 petroleum
Resolved customers' complaints quickly and effectively while maintaining positive relationships between the distribution unit and the aviation battalions
Ensured compliance with safety regulations and industry standards of all received and distributed petroleum products
Provided training for personnel on proper methods for storing, handling, marking, and documenting petroleum products
Conducted daily inspections of storage tanks, pipelines, and other equipment to detect potential problems and hazards that can delay operations
Managed transportation logistics for receiving and delivering petroleum and hazmat products across the European theater
Prepared reports on supply operations including cost analysis and budget performance data
Monitored and evaluated the inventory levels of petroleum products to ensure adequate supplies to mitigate operations disruptions
Developed systems for tracking delivery schedules and monitoring stock levels
Performed periodic quality control checks on incoming petroleum shipments to verify that the product met specifications
Performed inspections, maintenance, service, and basic repairs to transportation, storing, and distribution equipment
Reported delays, accidents, and other traffic and transportation situations to bases and convoys using military communication platforms
Inspected equipment to verify correct tank levels, temperatures, chemical amounts, and pressures
Monitored process indicators, instruments, gauges, and meters to detect and report faults
Collected product samples by turning bleeder valves and lowering containers into tanks to obtain oil samples for inspection
Checked controls and adjusted settings to maintain optimum operational temperature and pressure
Managed daily logistics operations, monitored inbound and outgoing deliveries, and supervised personnel tasks
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products
Handled departmental scheduling to maintain proper staffing for shifts
Prepared inventory for shipment by attaching proper tags and labels to mitigate cross-product contamination
Implemented on-the-job training activities to cross-train employees on proper personal protective equipment wear, mitigation of fire hazards, and proper use of fire extinguishers
Implemented and planned warehouse safety and security programs and activities.
Bilingual Bicultural Advisor
Global Linguist Solutions (GLS)
Baghdad, Iraq
02.2007 - 10.2009
Provided expert linguistic and cultural advice to the U.S
Armed Forces, enhancing their operations and interactions in Iraq
Coordinated high-level meetings and events between U.S
Military commanders and Iraqi officials, ensuring smooth communication and mutual understanding
Facilitated seamless interactions between multinational forces and Iraqi governmental officials during international conferences through proficient simultaneous interpretation
Conducted engaging presentations on regional customs, courtesies, and traditions to enhance cultural understanding among team members
Mentored junior linguists, providing constructive feedback and guidance to improve their performance and integration within the team
Supported critical intelligence operations by providing timely and accurate translations of key documents and audio listening devices
Reviewed, edited, and proofread translated documents to ensure accuracy and maintain the intended message content, tone, and emotions
Played a pivotal role in bridging cultural gaps and fostering trust and cooperation between U.S
Forces and Iraqi communities
Enhanced team effectiveness by leveraging deep knowledge of Arabic language and culture, contributing to mission success and operational excellence.
Education
Master of Science - Human Security And Resilience
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL
09-2027
Skills
Strategic Planning
Monitoring and Evaluation
Humanitarian Assistance
Media Relations
Leadership and Team Management
Cultural Awareness
Community Development and Relationship Building
Negotiation Skills
Incident Response and Reporting
Project Management
Analytical Thinking
Crisis Response
Interpersonal Skills
Multitasking
Public Relations
Team Collaboration
Excellent Communication
Team Building
Logistics Coordination
Report Writing
Adaptability and Flexibility
Continuous Improvement
Teamwork and Collaboration
Reliability
Self-Motivation
Task Prioritization
Problem-Solving Aptitude
Organizational Skills
Active Listening
Relationship Building
Professionalism
Security Communications
Charactertraits
Adaptability
Reliability
Professionalism
Self-Motivation
Task Prioritization
Problem-Solving Aptitude
Organizational Skills
Active Listening
Relationship Building
Teamwork and Collaboration
Timeline
Civil Affairs Specialist
U.S. Army Special Operations Command
12.2020 - Current
Petroleum Supply Specialist
U.S. Army Active Duty
02.2014 - 09.2019
Bilingual Bicultural Advisor
Global Linguist Solutions (GLS)
02.2007 - 10.2009
Master of Science - Human Security And Resilience
Embry-Riddle Aeronautical University - Daytona Beach
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