Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaid AlBataineh

Austin,TX

Summary

Reliable Manufacturing Specialist with 1 years of experience working with cars products. Adept at making quick decisions and critical problem-solving. Successful at staying alert after long hours and streamlining systems for organization. Skilled manufacturing and production team member with technical skills and attention to detail. Understands safety and consistently exceeds performance requirements. Dedicated to quality processes and final product results.

Overview

6
6
years of professional experience

Work History

Manufacturing Technician

al naser
Amman, Jordan
01.2018 - 12.2018
  • Troubleshot problems with equipment, devices and products.
  • Addressed assembly line problems with extensive and detailed knowledge of standard procedures.
  • Analyzed, estimated or reported production costs.
  • Tested selected products for performance characteristics or adherence to specifications.
  • Compiled and evaluated statistical data to determine and maintain product quality and reliability.
  • Implemented programs to address production, materials or safety problems.
  • Collaborated with team members to promptly accomplish tasks and meet deadlines.

Manger

Kismet cafe
Austin, TX
01.2019 - 03.2022
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Recruited and hired qualified candidates to fill open positions.
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Minimized staff turnover through appropriate selection, orientation and training.

Security Officer

Allied Universal Security Services
Austin, TX
09.2022 - 09.2023
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Observed patrons and customers to quickly address security situations.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Monitored premises and recorded activity in daily officer reports.
  • Maintained high levels of alertness throughout shifts.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Performed first aid and CPR when necessary during emergency situations.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Searched bags manually to identify prohibited items and contraband.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Patrolled crowds during events to preserve order and promote security.

Dispsatch

Marksman Services company
Austin, TX
01.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Achieved cost-savings by developing functional solutions to problems.
  • Delivered products to customer locations on time.
  • Maintained schedule of class assignments to meet deadlines.

Education

High School Diploma -

Penn Foster Career School
Scottsdale, AZ
09.2032

Skills

  • Materials Loading
  • Troubleshooting
  • Final Product Testing
  • Tool Efficiency Development
  • Production Methods
  • Materials Knowledge
  • Assembly

Timeline

Dispsatch

Marksman Services company
01.2024 - Current

Security Officer

Allied Universal Security Services
09.2022 - 09.2023

Manger

Kismet cafe
01.2019 - 03.2022

Manufacturing Technician

al naser
01.2018 - 12.2018

High School Diploma -

Penn Foster Career School

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Zaid AlBataineh