Zaid Arrefayine

• Improved product assembly efficiency by streamlining the electric assembly process and reducing production time.
• Trained new employees in assembly skills to improve team production levels.
• Improved product assembly efficiency by streamlining processes and organizing workstation layouts.
• Ability to utilize electronic assembly tools; manual / automatic wire crimpers, soldering irons, heat guns,
  simple electrical test equipment and mechanical hand tools

Constructs moderate and complex assemblies and sub-assemblies within a production
environment to achieve a daily build goal utilizing tools and troubleshooting methods to
accomplish work
• Utilizes calibrated and non-calibrated hand tools and equipment to perform assembly builds. Uses
manufacturing aids, fixtures, and cranes. Accountable for labeling activities and workstation
organization.
• Assist technicians to troubleshoot issues in functional testing and train associates in mechanical
and structural assembly for products and instruments
• Reads, understands, and interprets Visual Manufacturing Instructions (VMI), follows production
drawings and sample assemblies, or receives verbal instructions regarding duties to be
performed

· Provides technical support to students and staff in an academic environment.
· Administers troubleshooting on desktop system software, hardware, and networks.
· Uses internal criteria to determine the level of help desk support needed for resolution and, when
necessary, create escalation tickets.
· Diagnosis and resolves end-user issues with printers, PC hardware, email configuration internet, and
local area access.
· Provides self-help tutorials and assists students in locating and navigating published self-help tools.
· Configures desktops, laptops, PDA’s and other devices and removes access for resignations.
· Accurately executed filing and record-keeping data entry into sophisticated system.
· Navigates complex student management system to manage attendance and arrange appointments for
testing.
· Serves as a resource in the class tutoring students who show the need for additional assistance.

• Interacted with customers by phone, email, or in-person to provide information.

• Expedited the picking process for faster order fulfillment using handheld scanners.
• Pulled orders quickly to maintain demanding productivity goals.
• Verified proper labeling and identification on all orders before shipment.
• Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
• Followed safety protocols and procedures to minimize workplace accidents.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.