Zaid Khan
technical expert And sale’s executioner
Broken Arrow
Summary
Skilled in technical troubleshooting and repair of electronic devices, with a background in hardware installation and configuration. Achievements include maintaining accurate inventory records and supporting sales functions through effective data entry and organization. Aiming to leverage expertise in repair techniques and customer service to contribute to a dynamic team as a Repair Technician, focusing on delivering high-quality solutions to enhance client satisfaction.
Overview
8
8
years of professional experience
Work History
Repair Technician
Repair pros
Broken Arrow
12.2023 - Current
- Installed and configured hardware components such as motherboards, memory modules, hard drives, processors, power supplies, and other related parts.
- Maintained accurate inventory records of spare parts used in repairing computers and cell phone device’s annd other electronic equipment.
- Replaced defective or physically damaged parts with new ones!
Business Office Associate
CarMax
Tulsa
11.2020 - 02.2024
- Organized paper filing system to maintain accurate records.
- Assisted with quote and order entry to provide support for sales staff.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Prepared shipping packages by printing packing labels and verifying orders.
- Ordered office supplies for supply closet inventory.
- Counted and reconciled petty cash log to support accounting department.
- Sorted incoming mail and delivered to appropriate employees or departments.
Retail Store Manager
Mobilelink Cricket
Tulsa
05.2017 - 09.2020
- Recruited, trained and managed a team of 5+ employees.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
Education
Some College (No Degree) - Business Administration
Tulsa Community College
Tulsa, OKSkills
- Customer service
- Inventory management
- Data entry
- Sales support
- Team building
- Employee training
- Diagnostic testing
- Problem solving
- Organizational skills
- Technical troubleshooting
- Customer relationship building
- Referral marketing
- Up-selling
- Sales management
- Profit generation
- Account management
- Closing techniques
- Sales presentations
- Deal negotiation
- Customer care
- Active listening
- Social selling
Languages
English
Full Professional
Urdu
Full Professional
Hindi
Full Professional
Timeline
Repair Technician
Repair pros
12.2023 - Current
Business Office Associate
CarMax
11.2020 - 02.2024
Retail Store Manager
Mobilelink Cricket
05.2017 - 09.2020
Some College (No Degree) - Business Administration
Tulsa Community College