Zaid Mirza
Miami,USA
Summary
Efficient worker with experience in high volume, customer focused environments. Proven ability to deliver excellent customer service while maintaining strong teamwork and professionalism. Skilled in communication, time management, conflict resolution, and adaptability, ensuring smooth operations and positive guest experiences. Committed to maximizing customer satisfaction and contributing to a productive, fast paced workplace.
Overview
6
6
years of professional experience
Work History
SERVER / COOK
Krispy Krunchy Chicken And Kitchen
Miami, USA
01.2021 - Current
- Provide fast, accurate service in high volume environment
- Took orders and recommended menu items based on customer preferences
- Maintained food safety and cleanliness standards
- Collaborated with kitchen staff to ensure timely order completion
Volunteer
Local Health Clinic (ISOM)
Miami, FL
10.2022 - 11.2024
- Assisted staff with patient intake and basic administrative tasks
- Maintained clean and organized clinical areas
- Provided support to patients and ensured a positive experience
MERCHANDISE STOCKING AND UNLOADING
Walmart
Miami, USA
03.2022 - 12.2022
- Increased performance by safely and efficiently operating heavy machinery and equipment, assessed equipment for damage.
- Unloaded truck shipments, lift heavy boxes, organizing backroom spaces.
- Keep inventory of backroom using company software.
- Maintained records related to sales, returns and inventory availability.
SALES ASSOCIATE
Macys department store
Miami, USA
02.2020 - 01.2021
- Operated POS system and handled cash transactions
- Assisted customers and built strong relationships
- Maintained organized merchandise displays
- Supported inventory counts and restocking
Education
Cisco
Robert Morgan Educational Center
Miami, FLSkills
- CPR/BLS Certified
- Customer service and Guest relations
- Reliable
- Problem solving
- Customer service
- Time management
- Communication
- People skills
- Food and health regulations
- Heavy machinery operation
- Inventory management
- POS system
- Store theft prevention
- Merchandise organization
Timeline
Volunteer
Local Health Clinic (ISOM)
10.2022 - 11.2024
MERCHANDISE STOCKING AND UNLOADING
Walmart
03.2022 - 12.2022
SERVER / COOK
Krispy Krunchy Chicken And Kitchen
01.2021 - Current
SALES ASSOCIATE
Macys department store
02.2020 - 01.2021
Cisco
Robert Morgan Educational Center