Zaida Azenon
Norfolk,VA
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Baker Construction
03.2024 - Current
- Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements.
- Coordinated and organized company events, including conferences, seminars, and team-building activities.
- Maintained office supplies inventory by anticipating needs and placing orders in a timely manner.
- Conducted training sessions on compliance and company policies to ensure regulatory adherence.
- Tracked various statistics and kept detailed records to support human resources department.
- Assisted in human resources functions such as recruitment, onboarding, and training coordination for new hires within the department.
- Worked alongside human resources departments to provide translation assistance during the hiring process of Spanish-speaking candidates.
- Submitted daily and weekly per diem requests for Southern region.
- Matched purchase orders with invoices and recorded necessary information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Operations Manager
Quality Installations Group
02.2015 - 02.2024
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands from consumer.
- Conducted performance reviews, offering praise and recommendations for improvement to staff members.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase sales.
- Scheduled measurements and installs of flooring installations for residential homes.
- Maintained all reporting up to date and precise.
- Managed vendor relationships, negotiating contracts that optimized service delivery and reduced costs.
- Developed recruitment strategies to attract top talent and enhance employer branding.
- Led training sessions for hiring teams on best practices and compliance in recruitment.
Direct Counsel Support
AHRC
11.2012 - 09.2013
- Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being.
- Assisted with activities of daily living (ADLs) including bathing, dressing, grooming, and toileting.
- Administered medications according to prescribed schedules and documented patient responses.
- Assisted with mobility needs by transferring patients safely using proper body mechanics techniques.
- Ensured a clean and safe environment for patients by maintaining cleanliness of living areas.
- Assisted with meal planning, preparation, feeding assistance, and monitoring dietary restrictions as required.
Assistant Manager
Swatch Store
06.2009 - 11.2012
- Led team to achieve sales targets through effective training and product knowledge enhancement.
- Developed and implemented visual merchandising strategies to enhance customer engagement and store aesthetics.
- Oversaw inventory management processes, ensuring optimal stock levels and minimizing discrepancies.
- Streamlined operational procedures, improving efficiency in daily store operations and enhancing overall performance.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
GED -
Queens Community college
01.2012
Skills
- Experienced in software utilization
- Administrative support
- Database management
- Scheduling and calendar management
- Records administration
- Recruitment / human resources
- HR policies and procedures
- Team management
- Workforce management
- Effective communication
- Proficient bilingual communication
- Document translation
- Call center experience
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Administrative Assistant
Baker Construction
03.2024 - Current
Operations Manager
Quality Installations Group
02.2015 - 02.2024
Direct Counsel Support
AHRC
11.2012 - 09.2013
Assistant Manager
Swatch Store
06.2009 - 11.2012
GED -
Queens Community college