Zaida Ferrer Delgado
Aubrey
Summary
Dynamic Sales Associate with proven expertise in relationship building and problem-solving, honed at Novartis Pharmaceuticals. Excelled in promoting pharmaceutical products, increasing sales revenue, and collaborating on successful product launches. Demonstrated exceptional customer service and teamwork, ensuring adherence to industry standards and effective communication with healthcare professionals.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
11
11
years of professional experience
Work History
Sales Associate
Novartis Pharmaceuticals
04.2005 - 05.2016
- Organized and participated in medical conferences, workshops, and symposia, showcasing company products to a wider audience.
- Increased sales revenue by effectively promoting pharmaceutical products to targeted healthcare professionals.
- Maintained strict adherence to industry regulations and company policies regarding promotional activities, ensuring a high standard of ethics in all interactions with healthcare professionals.
- Built trust with healthcare professionals through consistent follow-up, maintaining open lines of communication for ongoing support.
- Developed targeted communication strategies for different healthcare provider segments, ensuring relevant messaging that resonated with each audience.
- Demonstrated adaptability by quickly learning about new therapeutic areas or products as needed to address evolving market demands.
- Managed territory budget responsibly while maximizing outreach efforts and return on investment for promotional activities.
- Coordinated regional sales meetings to foster collaboration among team members and share best practices for achieving targets.
- Prioritized relationship-building with key stakeholders such as pharmacists, nurse practitioners, and physician assistants to broaden the reach of product messages.
- Collaborated with cross-functional teams to develop sales strategies and marketing materials, leading to successful product launches.
Education
Master of Science - Magister Scientiarum in Marketing Management
URBE UNIVERSITY
MARACAIBO VENEZUELA11-2010
Bachelor of Science - Petroleum Engineering
Santiago Marino University
Cabimas Venezuela11-2001
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Relationship building
Accomplishments
Top Perfomance 2007:
First place in Sales in Venezuela with Novartis of Venezuela.
Top Performance 2008:
First place in Sales in Venezuela with Novartis of Venezuela.
Award in cardio Metabolic Team 2010:
Second place in Cardio metabolic team in sales.
Award in Cardio metabolic Team 2011:
First place in Cardio metabolic team in sales.
Award in Cardio metabolic Team 2013:
Second place in Cardio metabolic team in sales.
Award in Cardio metabolic Team 2014:
Second place in Cardio metabolic team in sales.
ISE AWARD 2008. INTERNATIONAL SALES EXCELLENCE AWARD NOVARTIS SUIZA.
ISE AWARD 2009. INTERNATIONAL SALES EXCELLENCE AWARD NOVARTIS SUIZA.
Timeline
Sales Associate
Novartis Pharmaceuticals
04.2005 - 05.2016
Master of Science - Magister Scientiarum in Marketing Management
URBE UNIVERSITY
Bachelor of Science - Petroleum Engineering
Santiago Marino University
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