Zaida Fortiz
Eagle Pass,TX
Summary
Legal Secretary with a track record of enhancing office efficiency at Knickerbocker, Heredia, Salinas & Salinas. Excelled in client intaking , client communication, document preparation, streamlining file organization and improving client satisfaction. Skilled in Microsoft Office, DocuSign ,and multitasking, consistently delivering administrative support that exceeds expectations.
Overview
5
5
years of professional experience
Work History
Legal Secretary
Knickerbocker, Heredia, Salinas & Salinas
01.2023 - Current
- Answer and direct phone calls , emails, and other correspondence
- Prepare letters with Microsoft Word
- Prepare Spreadsheets with Excel
- Maintain and update databases and filing systems
- Schedule and coordinate appointments, and travel arrangements
- Process and track invoices, expenses, and other financial documents
- Provide general administrative support to the office and staff as needed
- Received and placed telephone calls to clients and prospective clients.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Answered and directed calls using multi-line switchboard.
Legal Receptionist
Knickerbocker, Heredia, Salinas & Salinas
08.2022 - 01.2023
- Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
- Increased efficiency in handling legal documents by creating an organized filing system for easy access and retrieval.
- Handled client inquiries in a professional and timely manner.
- Successfully juggled competing priorities and deadlines, ensuring that all tasks were completed accurately within the required timeframe.
- Improved accuracy of client information by maintaining up-to-date records in the firm''s database system.
- Assisted new employees with orientation process increasing their familiarity with policies procedures office systems.
- Coordinated meeting arrangements for attorneys, legal assistant's and clients.
Office Clerk
Knickerbocker, Heredia, Salinas & Salinas
02.2022 - 08.2022
- Managed time efficiently while juggling multiple duties under tight deadlines.
- Ran errands for various employees throughout company.
- Improved efficiency by quickly delivering documents and packages within the office premises.
- Maintained accurate records of completed tasks, ensuring transparency and accountability in daily operations.
- Supported administrative staff with duties such as photocopying and filing.
- Demonstrated adaptability in performing various tasks as needed.
- Provided excellent customer service when interacting with clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Cashier
McDonald's
05.2019 - 12.2020
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Associate of Arts - Criminal Justice
Southwest Texas Junior College
Uvalde, TX05.2024
Skills
- Document Formatting
- Appointment Setting
- Efficient multi-tasker
- File Organization
- Client Communication
- Document filing
- Calendar Management
- Client Correspondence
- Word Processing
- Document Preparation
- Drafting legal documents
- Billing and Invoicing
- Administrative Support
- Editing and proofreading
- Document drafting
- Microsoft Office
- Note Taking
Languages
English
Spanish
Timeline
Legal Secretary
Knickerbocker, Heredia, Salinas & Salinas
01.2023 - Current
Legal Receptionist
Knickerbocker, Heredia, Salinas & Salinas
08.2022 - 01.2023
Office Clerk
Knickerbocker, Heredia, Salinas & Salinas
02.2022 - 08.2022
Cashier
McDonald's
05.2019 - 12.2020
Associate of Arts - Criminal Justice
Southwest Texas Junior College
Similar Profiles
Samuel WilliamsSamuel Williams
Teaching Assistant at Salinas Valley State PrisonTeaching Assistant at Salinas Valley State Prison
Newland JimenezNewland Jimenez
Correctional Sergeant at Salinas Valley State PrisonCorrectional Sergeant at Salinas Valley State Prison
Teresa LawskyTeresa Lawsky
Breast Health Nurse Navigator at Salinas Valley HealthBreast Health Nurse Navigator at Salinas Valley Health