Zaida Garcia
Griffin,GA
Summary
Certified Hairstylist with extensive customer service background. Motivated by love of aesthetic improvement and desire for customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position as a bi-lingual flight attendant that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Hairstylist Booth Renter
Self Employed
04.2016 - Current
- Distributed business cards outside of salon to generate new business.
- Schedule customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Suggest treatments and styles to suit customer appearance and fashion choices.
- Stay updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Resolved guest complaints about service or style.
- Educated customers on products to maximize benefits.
- Trim, cut, and shape hair and hairpieces based on customer preference.
- Organize sales area and work station to showcase products and boost productivity.
- Increased revenue through effective customer service and inventory management.
Certified Nursing Assistant
The Doctors Hospice
11.2013 - 09.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented patient information and care activities in electronic health record.
Waitress
The Westin Hotel & Resorts
03.2010 - 09.2011
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Cosmetology Science - Beauty Industry
Aveda Institute
Atlanta, GA04.2017
Certified Nurse Assistant - Health Aide
Center For Progressive Learning
Riverdale, Ga. 11.2013
High School Degree -
South Paulding High School
Douglasville, GA05.2009
Skills
- Bi-Lingual
- Detail-Orientated
- Costumer Service
- Maintaining Clean Work Areas
- Workflow Efficiency
- Team Player
- Problem Solver
- Safety-Oriented
Languages
Spanish
Native or Bilingual
Timeline
Hairstylist Booth Renter
Self Employed
04.2016 - Current
Certified Nursing Assistant
The Doctors Hospice
11.2013 - 09.2017
Waitress
The Westin Hotel & Resorts
03.2010 - 09.2011
Cosmetology Science - Beauty Industry
Aveda Institute
Certified Nurse Assistant - Health Aide
Center For Progressive Learning
High School Degree -
South Paulding High School
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