Zaida Rojas
Austin
Summary
Dedicated professional with extensive experience in customer service and event management. Skilled in organizing activities, maintaining hygiene, and ensuring client satisfaction. Committed to delivering a safe and enjoyable experience for families and guests.
Compassionate Caregiver supervision specialist with a focus on safety, meal preparation, and engaging activities. Known for reliability and flexibility in creating nurturing environments.
Reliable and adaptable caregiver with a strong background in child& elderly supervision and meal preparation. Proven ability to foster engaging environments while ensuring safety and cleanliness.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Live-In Nanny
Terri Williams
Austin
2024.08 - Current
- Supervised daily activities for children, ensuring safety and engagement.
- Prepared nutritious meals and snacks according to dietary preferences.
- Organized educational and recreational activities to promote development.
- Maintained a clean and organized living environment for the family.
Event Server
FBR Management
Austin
2021.10 - Current
- Set up tables and chairs for events according to client specifications.
- Served food and beverages to guests during various events and functions.
- Assisted in maintaining cleanliness and organization of event spaces throughout functions.
- Managed guest inquiries and provided excellent customer service during events.
- Monitored inventory levels of supplies and reported shortages to management.
- Transported prepared food items from the kitchen to the designated area for serving purposes.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
Assistant Manager /Restaurant Server
Indian restaurant
Austin
2022.08 - 2024.07
- Managed daily operations of restaurant and ensured smooth service flow.
- Trained and supervised staff in food preparation and customer service standards.
- Developed schedules to optimize staff coverage during peak hours.
- Implemented quality control measures to maintain high food safety standards.
- Assisted in inventory management and ordering of food supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
Assurance Manager
Claire’s At the Depot
San Angelo
2018.02 - 2019.09
- Led internal audits to ensure compliance with company policies and regulations.
- Developed risk assessment procedures to identify potential operational hazards.
- Trained staff on assurance protocols and best practices for quality control.
Education
Central High School
San Angelo, TexasSome College (No Degree) -
Austin Community College
Austin, Texas, TXSkills
- Child supervision
- Meal preparation
- Activity organization
- Hygiene maintenance
- Customer service
- First aid certification
- Conflict resolution
- Flexibility
- Compassionate client care
- Elderly care
- Resident empowerment
- Reliability and punctuality
- Patient care and companionship
Certification
• CPR certification
References
References available upon request.
Timeline
Live-In Nanny
Terri Williams
2024.08 - Current
Assistant Manager /Restaurant Server
Indian restaurant
2022.08 - 2024.07
Event Server
FBR Management
2021.10 - Current
Assurance Manager
Claire’s At the Depot
2018.02 - 2019.09
Central High School
Some College (No Degree) -
Austin Community College