Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Zaideline Torres

Ocala,FL
Zaideline Torres

Summary

  • Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
  • Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
  • Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
  • Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
years of professional experience

Work History

Wyomina Park Elementary School

Substitute Teacher
08.2023 - Current

Job overview

  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Provided instruction for students in core subject areas.

Bamboo Bistro

Server
11.2022 - 12.2023

Job overview

  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Heart Of Florida Health Centers

Receptionist
07.2022 - 08.2023

Job overview

  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Collected insurance co-payments, processed transactions and updated relevant records.

Noire The Nail Bar

Receptionist
12.2021 - 07.2022

Job overview

  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Hollister.Co

Retail Sales Associate
03.2021 - 11.2021

Job overview

  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Education

University of South Florida
Tampa, FL

Bachelor of Arts from English Education
05.2025

College of Central Florida
Ocala, FL

Associate of Arts from Secondary English Education
05.2023

Skills

  • Activity Management
  • Activity Planning
  • Lesson Plan Implementation
  • Behavior Modeling
  • Cash Handling
  • Classroom Management
  • Guest Engagement
  • Scheduling
  • Telephone Skills
  • Tech-Savvy
  • Product Knowledge
  • Interpersonal and Written Communication

Languages

Spanish
Limited Working

Timeline

Substitute Teacher

Wyomina Park Elementary School
08.2023 - Current

Server

Bamboo Bistro
11.2022 - 12.2023

Receptionist

Heart Of Florida Health Centers
07.2022 - 08.2023

Receptionist

Noire The Nail Bar
12.2021 - 07.2022

Retail Sales Associate

Hollister.Co
03.2021 - 11.2021

University of South Florida

Bachelor of Arts from English Education

College of Central Florida

Associate of Arts from Secondary English Education

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Zaideline Torres