Zaidelys Querales

Office Manager

K&K Auto Center

03.2021 - 12.2022

Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed office operations while scheduling appointments for department managers.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coordinated special projects and managed schedules.
Coached new hires on company processes while managing employees to achieve maximum production.
Controlled finances to lower costs and keep business operating within budget.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Summary

Overview

Work History

Sales Agent

Office Manager

Education

No Degree - Dentistry (Pre-Dentistry)

Dental Technicians -

Skills

Languages

Timeline

Sales Agent

Office Manager

No Degree - Dentistry (Pre-Dentistry)

Dental Technicians -

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