Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaiden Donaldson

San Diego,CA

Summary

Driven and dynamic, with a proven track record at Comic-Con for enhancing safety and customer satisfaction through vigilant security measures and effective conflict resolution. A fast learner and team player, adept in time management and customer service, consistently exceeding expectations by fostering positive environments and efficiently managing tasks.

Overview

2
2
years of professional experience

Work History

I am a student and also play sports

08.2023 - Current
I am a high school student

Unarmed Security Guard

Comic-Con
07.2023 - 07.2023
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Patrolled commercial property and associated parking garage.

Crew Team Member

Panera Bread
03.2022 - 02.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Used proper techniques to prepare food and ingredients.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Assisted other team members to achieve goals.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.

Education

Mt Carmel High School
San Diego, CA
06.2027

Skills

  • Fast Learner
  • Positive Attitude
  • Time Management
  • Attention to Detail
  • Energetic and Enthusiastic
  • Customer Service

Timeline

I am a student and also play sports

08.2023 - Current

Unarmed Security Guard

Comic-Con
07.2023 - 07.2023

Crew Team Member

Panera Bread
03.2022 - 02.2023

Mt Carmel High School
Zaiden Donaldson