Zaiden Garcia
Lakeland
Summary
Dynamic professional with proven expertise in customer service and inventory management, honed at Chic-Fil-A and GZ Remodeling. Excelled in enhancing client satisfaction and streamlining operations, demonstrating exceptional team collaboration and analytical thinking. Achieved significant improvements in service delivery by leveraging both technical and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Chic-Fil-A Associate
Chic-Fil-A
10.2023 - 06.2024
- Assisted customers to improve overall satisfaction and repeat business.
- Managed inventory for maintaining optimal stock levels and minimizing shortages.
- Improved store cleanliness by consistently organizing merchandise and cleaning displays.
- Supported sales team with exceptional service, increasing customer loyalty.
- Responded to customer inquiries to provide solutions and improve service satisfaction.
- Facilitated smoother operations by assisting in daily store opening and closing procedures.
Installer/Laborer
GZ Remodeling
07.2021 - 10.2023
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Education
High School Diploma -
Lake Gibson High School
Lakeland, FL05-2025
Skills
- Customer service
- Team collaboration
- Inventory management
- Client satisfaction
- Analytical thinking
- Relationship building
- Cross-functional teamwork
- Policy compliance
Timeline
Chic-Fil-A Associate
Chic-Fil-A
10.2023 - 06.2024
Installer/Laborer
GZ Remodeling
07.2021 - 10.2023
High School Diploma -
Lake Gibson High School
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