Zaikeya Martinez
Leesburg,FL
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
Work History
Disaster Relief
Indelible
10.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Housekeeper
Hampton Inn & Suites By Hilton
08.2022 - 10.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Sales Associate
Sun Com Mobile
12.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Med Tech
Palm Krest Manor
05.2017 - 12.2018
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05.2015
Skills
- Teamwork
- Housekeeping
- Customer service
Timeline
Disaster Relief
Indelible
10.2024 - 01.2025
Housekeeper
Hampton Inn & Suites By Hilton
08.2022 - 10.2023
Sales Associate
Sun Com Mobile
12.2021 - 05.2022
Med Tech
Palm Krest Manor
05.2017 - 12.2018
High School Diploma -
Poinciana High School
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