Summary
Overview
Work History
Education
Skills
Timeline
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Zaila Nelson

Memphis,TN

Summary

Highly-motivated and Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Amazon
Memphis, TN
04.2023 - 11.2024
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Cashier

Burlington
Memphis, TN
02.2021 - 05.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

Cordova High School
Cordova, TN
05-2022

Skills

  • Multitasking and organization
  • Customer relationship management (CRM)
  • Picking and packing
  • Inventory management
  • Problem-solving
  • Data entry

Timeline

Warehouse Associate

Amazon
04.2023 - 11.2024

Cashier

Burlington
02.2021 - 05.2023

High School Diploma -

Cordova High School

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Zaila Nelson