
Experienced in delivering comprehensive patient assessments and developing individualized care plans, resulting in enhanced patient health outcomes and satisfaction. Directed clinical operations for Personal Care Services, overseeing staffing, strategic planning, and compliance with state regulations. Implemented electronic health record updates to improve accuracy in patient information management while facilitating communication between clinical staff and management to address operational challenges effectively. Developed training materials for new hires, fostering a culture of compliance and enhancing onboarding effectiveness.