Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

ZAILYNETT NARANJO

Douglas,MA

Summary

Experienced in delivering comprehensive patient assessments and developing individualized care plans, resulting in enhanced patient health outcomes and satisfaction. Directed clinical operations for Personal Care Services, overseeing staffing, strategic planning, and compliance with state regulations. Implemented electronic health record updates to improve accuracy in patient information management while facilitating communication between clinical staff and management to address operational challenges effectively. Developed training materials for new hires, fostering a culture of compliance and enhancing onboarding effectiveness.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Adult Foster Care RN

FreedomCare
Charlestown, Massachusetts
09.2025 - Current
  • Delivered comprehensive patient assessments and developed individualized care plans, enhancing overall patient health outcomes and satisfaction.
  • Implemented safety protocols and infection control measures, significantly reducing potential health risks within the care facility.
  • Trained and mentored junior nursing staff on best practices and care techniques, contributing to a knowledgeable and competent team.

Clinical Administrator

Elara Caring
Douglas, USA
02.2024 - 05.2025
  • Directs all day-to-day clinical operations for the state of MA, Personal Care Services, including delivery of care, strategic planning, staffing, pre-billing requirements, and payroll verification.
  • Hired, trained, and supervised the Clinical team of RNs and OTs and administers corrective action and discipline matters in accordance with company policy.
  • Oversaw and implemented any changes to the HHA Education program according to state regulations.
  • Implemented electronic health record updates, improving accuracy and accessibility for patient information management.
  • Facilitated communication between clinical staff and management, improving workflow and addressing operational challenges efficiently.

Bi-lingual Registered RN

Devereux Advanced Behavior Health
Rutland, USA
11.2023 - 06.2024
  • Conducted COVID testing immediately upon arrival and initial nursing assessment within 24 hours of arrival.
  • Worked with the medical coordinator to schedule the initial medical exam, blood work, and vaccines with a contracted provider.
  • Administered prescribed medications and treatments as directed by the MD and triaged medical needs on an ongoing basis while the child was on the unit.
  • Collaborated with the multidisciplinary team and directed your care personnel, case managers, and clinicians to ensure a short stay and a safe discharge.
  • Office Refugee Resettlement
  • Part-time

Clinical Team Manager West/Central

Vitra Health INC.
Sturbridge, USA
12.2022 - 12.2023
  • Lead new employee orientation and ongoing training for all clinical field staff.
  • Supervised and supported a team of LPNS, RNs, Case managers, and CSS, ensured compliance of clinical field staff, evaluated their performance, and implemented corrective action as needed.
  • Monitored completion and quality of Nursing assessments, including Minimum Data Set, MD order, Plan of Care, and service implementation regularly.
  • Lead and participate in multidisciplinary meetings with care teams monthly or more frequently with Complex cases.
  • Conduct ongoing quality assurance audits weekly to maintain compliance with AFC regulations.

Workers Compensation Case Manager

Medical and Life Care Consulting
Belchertown, USA
05.2022 - 12.2022
  • Utilized clinical and nursing skills to coordinate an individual's treatment program from the start of care to return to work status while ensuring excellent, cost-effective care.
  • Coordinated and attended all injured workers' medical specialist appointments.
  • Worked closely with physicians to develop an overall treatment plan that provides cost containment while meeting state and other regulatory guidelines.
  • Served as a liaison between all parties involved
  • Collaborated with healthcare providers to assess treatment plans, facilitating timely medical care for injured workers.
  • Managed complex workers' compensation cases, ensuring compliance with regulations and enhancing client satisfaction through effective communication.

Lead RN

ARCA Adult Day Health Center, Webster Home Care
Worcester, Massachusetts
04.2019 - 05.2022
  • Provided direct patient care and assessment, developed individualized plans of care, and coordinated with multidisciplinary team members.
  • Maintained accurate documentation of patient's medical records according to established standards.
  • Implemented infection control measures according to established guidelines.
  • Delegated tasks to appropriate personnel based on their experience level and competency requirements.
  • Provided education to patients and families about disease processes, treatments options available, medication management.
  • Collaborated with interdisciplinary team members to develop comprehensive care plans for patients.
  • Coordinated communication between physicians, other healthcare providers, patients and families regarding diagnosis, treatment plans and prognosis.

AFC & GAFC RN Supervisor

Centro INC
Worcester, Massachusetts
07.2019 - 11.2021
  • Led nursing staff in implementing patient care standards, resulting in enhanced compliance with state regulations and improved safety records.
  • Trained and mentored new RNs, fostering professional development and ensuring consistent application of best practices in patient care.
  • Collaborated with interdisciplinary teams to optimize care plans, enhancing patient outcomes and streamlining communication among healthcare providers.
  • Conducted regular performance evaluations, identifying opportunities for improvement and driving initiatives that elevated overall team efficiency.
  • Managed staffing schedules and resource allocation, ensuring optimal coverage and support for patient care needs across all shifts.
  • Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
  • Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.

Education

Bachelor of Science - Nursing

Western Governors University
Salt Lake City, Utah

Associate of Science - Nursing

Quinsigamond Community College
Worcester, MA

Bachelor of Arts - Psychology

Becker College
Leicester, MA

Skills

  • Patient assessment
  • Individualized care plans
  • Clinical operations
  • Home care contracts
  • Performance improvement
  • Multidisciplinary collaboration
  • Compliance oversight
  • Case management
  • Workflow facilitation
  • Pediatric nursing
  • Health education
  • Care coordination
  • Compliance management
  • Quality assurance
  • Staff supervision
  • Patient and family advocacy

Certification

  • Registered Nurse MA License, RN2331709, 02/05/2028
  • Registered Nurse RI License, RN2331709, 03/01/26

Timeline

Adult Foster Care RN

FreedomCare
09.2025 - Current

Clinical Administrator

Elara Caring
02.2024 - 05.2025

Bi-lingual Registered RN

Devereux Advanced Behavior Health
11.2023 - 06.2024

Clinical Team Manager West/Central

Vitra Health INC.
12.2022 - 12.2023

Workers Compensation Case Manager

Medical and Life Care Consulting
05.2022 - 12.2022

AFC & GAFC RN Supervisor

Centro INC
07.2019 - 11.2021

Lead RN

ARCA Adult Day Health Center, Webster Home Care
04.2019 - 05.2022

Bachelor of Science - Nursing

Western Governors University

Associate of Science - Nursing

Quinsigamond Community College

Bachelor of Arts - Psychology

Becker College
ZAILYNETT NARANJO