Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zain Limbada

Houston,Texas

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Personable and dedicated Customer Service Representative with extensive experience in any industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Manager

Big sticker
Houston, TX
03.2019 - 07.2022
  • Prepared orders by pulling stock from shelves according to customer specifications.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Labeled products, noted SKUs and scanned barcodes into database.
  • Identified opportunities to improve processes and efficiency and addressed with inspections.
  • Collaborated closely with other team members to ensure smooth workflow throughout shifts.
  • Handled customer purchases, processed paperwork, collected payments and organized deliveries.
  • Cleaned work areas daily, disposing of waste materials properly.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered 40-60 calls per shift to assist with customer questions and concerns.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Verified invoices against product received before signing off on shipment paperwork.
  • Maintained organized work area to boost efficiency and minimize misplaced items.
  • Used scanners to track parcel information, condition or receipt.
  • Performed regular maintenance checks on all material handling equipment used in the facility.
  • Assisted contractors and other customers find products and load vehicles.
  • Ensured compliance with company policies regarding health and safety regulations.
  • Maintained safe working environment by adhering to safety protocols and procedures.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.

Sales Associate

Dillard's
Houston, TX
12.2018 - 12.2019
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Suggested ideas for improving store operations and increasing profits.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Placed special orders or called other stores to find desired items.
  • Assisted customers with product selection, sizing and styling.
  • Prepared merchandise for purchase or rental.
  • Answered store and merchandise questions and led customers to wanted items.
  • Worked with fellow sales team members to achieve group targets.
  • Assessed customer needs to provide assistance and information on product features.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Greeted customers and provided exceptional customer service.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained records related to sales for store management.
  • Organized stockroom shelves according to size, color or style.
  • Computed purchases and received and processed cash or credit payment.
  • Scheduled shifts for fellow associates during peak traffic times.
  • Handled customer complaints in a professional manner.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Delivered products to customer locations on time.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Answered 10-20 calls per shift to assist with customer questions and concerns.

Handyman Helper

IOT-eq
Houston, Texas
06.2017 - 11.2018
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Adjusted, connected or disconnected wiring and other parts using hand or power tools.
  • Repaired damaged drywall or plasterboard surfaces prior to painting.
  • Ensured that all safety protocols were followed while working on jobsites.
  • Kept business entrances clean, tidy and professional in appearance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Modified existing software systems to enhance performance and add new features.
  • Delivered products to customer locations on time.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained schedule of class assignments to meet deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained equipment, materials and tool inventory to meet repair or maintenance needs with minimal delay.
  • Collaborated with team members to assess equipment performance needs.
  • Unloaded delivery trucks of building materials at job sites.
  • Performed routine maintenance activities such as changing light bulbs or replacing faucets.
  • Operated hand and power tools to complete repairs.
  • Assisted with installing and maintaining electrical and power systems during remodeling projects.
  • Gathered supplies for projects as requested by the handyman.

Education

Supply Chain Management

Lone Star College System
Spring, TX
07-2024

Skills

  • Business Development
  • Workforce Management
  • Strategic Planning
  • Financial Management
  • Policy Implementation
  • Operations Management
  • Staff Development
  • Expense Tracking
  • Performance Management
  • Project Management
  • Schedule Preparation
  • Negotiation
  • Time Management
  • Complex Problem-Solving
  • Customer Relationship Management (CRM)
  • Team Leadership

Timeline

Manager

Big sticker
03.2019 - 07.2022

Sales Associate

Dillard's
12.2018 - 12.2019

Handyman Helper

IOT-eq
06.2017 - 11.2018

Supply Chain Management

Lone Star College System
Zain Limbada