A dedicated and results-driven professional with over 15 years of experience spanning social work, sales, marketing, and administrative management. Adept at leading cross-functional teams, executing strategic marketing initiatives, and managing operational tasks with a focus on efficiency and growth. With strong organizational skills, a proven ability to work under pressure, and a passion for achieving excellence, I am committed to driving impactful results in every role I undertake. Additionally, I have held a driver’s license since 2020 and own a Fiat 2020, which supports my mobility and ability to manage off-site work and event coordination efficiently. Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.
• Spearheaded administrative functions, overseeing daily operations and ensuring smooth workflow across departments.
• Developed and implemented effective policies for operational efficiency, reducing downtime by 15%.
• Managed a team of 10+ administrative staff, providing guidance, performance evaluation, and support.
• Coordinated with external stakeholders and clients, fostering relationships that contributed to new business opportunities.
Led marketing campaigns across print and digital media, increasing brand awareness by 25% over 18 months.
• Collaborated with sales teams to design targeted promotional materials that enhanced product visibility.
• Managed event planning and coordination for property launches and real estate exhibitions.
Developed and executed marketing strategies that resulted in a 20% increase in client engagement.
• Conducted market research and competitor analysis to identify new opportunities for business growth.
• Assisted in designing and implementing promotional events to enhance brand image and customer retention.
Played a key role in driving sales through targeted marketing campaigns, achieving a 30% sales increase in under two years.
• Managed customer relationships, responding to inquiries and ensuring high levels of client satisfaction.
• Developed sales presentations and marketing collateral tailored to specific client needs.
Provided counseling and support services to students, addressing academic, social, and personal challenges.
• Organized student activities and welfare programs, fostering a sense of community and belonging.
• Liaised with faculty and administrative staff to resolve student-related issues effectively.