Zainab Alassadi
Dearborn Heights,MI
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
4
4
years of professional experience
Work History
Accounting Assistant
Curtiss-Wright Surface Technologies
07.2023 - 04.2024
- Company Overview: Metal Improvement Company.
- Assisted in financial reporting and provided insights that achieved strategic business decisions and revenue grow.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed weekly payroll for over 50 employees, ensuring timely and accurate compensation.
- Expedited invoice processing with effective communication between internal departments and external vendors.
Office Manager
Zahra Healthy Touch
06.2020 - 02.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Trained and mentored staff members to achieve optimal performance levels and maintain high standards of service.
- Established a welcoming atmosphere for guests through exceptional customer service interactions from arrival to departure.
- Developed strong relationships with vendors to secure best pricing on products and supplies.
- Greeted spa guests warmly to create positive first impression of establishment.
- Led spa tours for new members to familiarize guests with services provided.
- Implemented marketing strategies, resulting in increased brand awareness and revenue growth.
- Utilized promotions, print and digital marketing to attract new clients.
- Monitored industry trends, incorporating innovative techniques into existing service offerings when appropriate.
- Maintained front desk workstation by keeping it clean and organized.
Education
Bachelor of Science - Digital Marketing
Southern New Hampshire University
Manchester, NH12-2025
High School Diploma -
Penn Foster High School
Scranton, PA07-2017
Skills
- DIGITAL CAMPAIGN MANAGEMENT
- Customer service
- Microsoft Excel
- Office management
- CONTENT STRATEGY
- DATA ANALYTICS
- SOCIAL MEDIA MANAGEMENT
- EMAIL MARKETING
- CLIENT RELATIONS
- PERFORMANCE MONITORING
- INFLUENCER ENGAGEMENT
- STRATEGIC PLANNING
- Organizational skills
Websites
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Accounting Assistant
Curtiss-Wright Surface Technologies
07.2023 - 04.2024
Office Manager
Zahra Healthy Touch
06.2020 - 02.2023
Bachelor of Science - Digital Marketing
Southern New Hampshire University
High School Diploma -
Penn Foster High School
Similar Profiles
Naresh SeujattanNaresh Seujattan
Quality Specialist at Curtiss-Wright Indal TechnologiesQuality Specialist at Curtiss-Wright Indal Technologies
Timothy HoughTimothy Hough
Warehouse Clerk/Shipping & Receiving at Curtiss-WrightWarehouse Clerk/Shipping & Receiving at Curtiss-Wright
Katherine RomeroKatherine Romero
Quality Control Specialist at Curtiss Wright CoQuality Control Specialist at Curtiss Wright Co