Zainab Khudhur AL-Obaidi
Baghdad
Summary
Skilled Assistant IT Manager with solid background in technology management and team leadership. Successfully managed multiple IT projects, providing strategic planning, end-user support, and problem resolution. Possess strong technical knowledge and ability to manage network systems effectively. Demonstrated track record of enhancing system performance in previous roles. Results-driven Assistant IT Manager known for high productivity and efficient task completion. Possess specialized skills in network administration, cybersecurity measures, and project management. Excel in team leadership, problem-solving, and communication, ensuring successful collaboration and project delivery. Seasoned information technology manager knowledgeable about infrastructure, security and operations management. Proactive and decisive leader with several years of related experience.
Overview
5
5
years of professional experience
Work History
Assistant IT Manager
Ministry of Justice
Baghdad, Baghdad
12.2019 - Current
- Developed and implemented IT policies, procedures, and standards to ensure compliance with organizational objectives.
- Installed and configured software applications to meet user requirements.
- Monitored system performance and troubleshoot any technical issues that arose.
- Provided technical support and guidance to end-users regarding the use of hardware and software systems.
- Created detailed documentation for all IT processes, procedures, and operations.
- Managed the installation of computer networks including cabling, routers, switches, firewalls.
- Resolved operational problems related to network infrastructure components such as servers, routers, switches.
- Conducted research on emerging technologies in support of system development efforts.
- Coordinated with vendors for the procurement of hardware and software products and services required by the organization.
- Maintained inventory records of IT equipment and supplies.
- Assisted in developing budget proposals for technology-related projects or purchases.
- Performed regular maintenance checks on hardware components such as laptops, desktops, printers,.
- Implemented security measures to protect data from unauthorized access or modifications.
- Analyzed existing systems to identify areas of improvement or upgrade opportunities.
- Reviewed project plans submitted by other departments before implementation approval was granted.
- Evaluated new technologies for potential application within the organization's environment.
- Collaborated with other departments on integration strategies between various systems.
- Met with stakeholders to collaborate and resolve problems.
- Recruited, trained and supervised IT department staff.
- Assessed data processing proposals and requirements to determine project feasibility.
- Managed backup, user account and helpdesk systems.
Education
Bachelor of Science - Computer Science And Programming
Ak-Rafidain University
Baghdad05-2004
Skills
- Infrastructure Planning
- Budget Control
- Product Development
- Business development support
- Security improvements
- Project Coordination
Languages
English
Professional
Arabic
Full Professional
Timeline
Assistant IT Manager
Ministry of Justice
12.2019 - Current
Bachelor of Science - Computer Science And Programming
Ak-Rafidain University
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