Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
References
Timeline
Generic

Zainab Bello

Lanham,MD

Summary

Results-driven Project Management Associate known for productivity and efficient task completion. Skilled in risk management, agile methodologies, and stakeholder communication, ensuring projects meet objectives with precision. Excel at leadership, problem-solving, and adaptability, leveraging these soft skills to navigate project challenges successfully and foster team collaboration.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Project Management Associate

DEXIS
07.2023 - Current
  • Developed project progress reports for management review.
  • Tracked project milestones and deliverables for successful completion of projects on time and within budget.
  • Conducted risk assessment to identify potential issues that could affect project success.
  • Organized resources according to the needs of the project, including staff, materials, equipment and supplies.
  • Assisted with development of strategies for meeting customer requirements while achieving business objectives.
  • Managed vendor relationships throughout the duration of a given project, ensuring they remain up-to-date on any changes that may occur along the way.
  • Negotiated contracts with vendors in order to secure services or materials required for successful execution of a given task or initiative.
  • Drafted user manuals as needed for new applications developed as part of a given project.
  • Provided technical support to team members in the use of project management software tools.
  • Monitored quality control standards throughout the life cycle of each project.
  • Communicated effectively with stakeholders, clients and other departments regarding changes in scope or timeline of a given project.

Project Coordinator

Sharfpointers Financial Services
08.2014 - 07.2023
  • Maintained a detailed database of project information including budgeting, resources and deliverables.
  • Assessed customer feedback in order to continuously improve service delivery processes or procedures.
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Drafted presentations outlining the current state of specific projects for review by senior managers.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Identified training needs for team members in order to keep them up-to-date on the latest industry trends.
  • Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
  • Managed communication channels between various teams involved in the execution of complex projects.
  • Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
  • Conducted risk assessments and identified potential issues that could affect project success.
  • Developed and maintained project plans, schedules and budgets to ensure successful completion of projects.
  • Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
  • Prepared status reports to communicate progress to stakeholders and management teams.

Office Administrator

IBM /ADECCO
, UK
09.2010 - 06.2014
  • Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
  • Scheduled appointments for senior management team members using Outlook calendar system.
  • Developed strong relationships with clients through excellent customer service skills.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Organized and maintained filing systems, including electronic databases and records.
  • Created PowerPoint presentations for internal use or external clients when required.
  • Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Ordered office furniture when necessary following approval from management team.
  • Automated office operations by managing client correspondence and data communications.
  • Processed financial documents, contracts, expense reports and invoices.

Education

Bachelor of Arts -

Lagos State University

Master of Science -

University of Surrey

Agile Software Development -

University of Minnesota

Skills

  • Status Reporting
  • Project Planning
  • Cost Control
  • Project Scheduling
  • Requirements Gathering
  • Team motivation
  • Strategic Thinking
  • Project Management
  • Work flow planning
  • Inventory Control
  • Systems implementation
  • Schedule Management
  • Project development
  • Financial Administration
  • Project tracking
  • Business Analysis
  • Client Relations
  • Conflict Management

Certification

  • Certified Scrum Master (CSM)
  • Agile Software Development

References

Reference upon request

Accomplishments

  • Brand Logo
  • Best Staff 2019

References

References available upon request.

Timeline

Project Management Associate

DEXIS
07.2023 - Current

Project Coordinator

Sharfpointers Financial Services
08.2014 - 07.2023

Office Administrator

IBM /ADECCO
09.2010 - 06.2014

Bachelor of Arts -

Lagos State University

Master of Science -

University of Surrey

Agile Software Development -

University of Minnesota

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Zainab Bello