ZAINAB KAIKAI
Morrisville,PA
Summary
Professional medication technician with comprehensive experience in patient care and medication administration. Strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic healthcare environments. Skilled in medication management, patient monitoring, and adherence to safety protocols. Valued for excellent communication and organizational skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Medication Technician
Homestead at Hamilton
Hamilton, NJ
08.2022 - Current
- Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
- Facilitated seamless pharmacy communications by liaising between pharmacists, physicians, and nursing staff regarding prescription orders and clarifications.
- Improved patient care by accurately administering medication as prescribed and closely monitoring for side effects.
- Consistently maintained a professional demeanor when interacting with patients, families, coworkers, and supervisors alike, fostering a positive work environment.
- Streamlined the medication storage process by organizing and labeling supplies according to established guidelines for easy access during busy shifts.
- Participated in interdisciplinary team meetings to discuss patient progress, medication adjustments, or other pertinent topics related to patient care.
- Demonstrated excellent time management skills by efficiently completing all assigned tasks within specified deadlines despite high patient volumes or other challenges faced during shifts.
- Ensured strict adherence to infection control protocols during medication administration procedures to minimize cross-contamination risks.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored medication storage area to maintain medication security and control.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reordered medication to maintain adequate supply.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Supervised care givers and addresses any emergencies during the shift.
- Complete the on-boarding training of new hires.
Certified Medication Technician
Artis Senior Living
Princeton, NJ
12.2023 - 01.2025
- Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
- Improved patient care by accurately administering medication as prescribed and closely monitoring for side effects.
- Facilitated seamless pharmacy communications by liaising between pharmacists, physicians, and nursing staff regarding prescription orders and clarifications.
- Streamlined the medication storage process by organizing and labeling supplies according to established guidelines for easy access during busy shifts.
- Served as a reliable resource for new hires, providing guidance and support on medication technician procedures and expectations.
- Promoted patient satisfaction through compassionate communication and personalized attention during medication administration.
- Participated in interdisciplinary team meetings to discuss patient progress, medication adjustments, or other pertinent topics related to patient care.
- Demonstrated excellent time management skills by efficiently completing all assigned tasks within specified deadlines despite high patient volumes or other challenges faced during shifts.
- Ensured strict adherence to infection control protocols during medication administration procedures to minimize cross-contamination risks.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored medication storage area to maintain medication security and control.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Reordered medication to maintain adequate supply.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored patient responses to medication to report adverse reactions quickly.
Group Home Manager
Millennium Memory Care
Ocean, NJ
07.2024 - 12.2024
- Ensured proper medication administration for all residents through close coordination with healthcare providers.
- Kept accounts, resident files and regulatory paperwork current and accurate.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Mentored and coached staff to improve performance and interactions with residents.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
- Established clear expectations for resident behavior by creating house rules that foster responsibility and respect towards others.
- Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Enhanced operational workflows, leading to smoother daily routines and less stress for both staff and residents.
- Developed and maintained budgets within organizational guidelines, ensuring efficient use of resources.
- Led by example, demonstrating compassion, professionalism, and dedication to both staff and residents, inspiring others to follow suit.
- Tailored staff training programs to address specific challenges, boosting team competence and service quality.
- Maintained compliance with all regulatory requirements, ensuring facility met high standards of care and safety.
- Analyzed residents and families feedback to identify areas for improvement and promptly implemented changes.
- Served as an advocate for resident rights within the community at large ensuring equal access to resources when needed or desired.
Hospice Aide
Penn Medicine Princeton Health
Princeton, NJ
06.2023 - 12.2024
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
- Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
- Promoted a holistic approach to end-of-life care by incorporating various relaxation techniques such as music therapy or aromatherapy into daily routines.
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
- Comforted family members, offered attentive listening and high level of emotional support.
- Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
- Collaborated with interdisciplinary team members to develop personalized care plans tailored to each patient''s unique requirements.
- Ensured continuity of care by accurately documenting patient progress, observations, interventions, and outcomes in medical records.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Maintained a safe and comfortable environment for patients through regular monitoring of vital signs and reporting changes to medical staff.
- Continuously pursued professional development opportunities to maintain current knowledge of trends and best practices within the field of palliative care nursing.
Cognitive Activity Specialist
Bancroft Neurohealth
Plainsboro, NJ
08.2018 - 05.2022
- Maintained and ordered supplies for activities.
- Conducted clinical observations in classroom and during activities, noting emotional, and behavioral health.
- Adapted programs as needed based on individual participant abilities or interests, creating an inclusive environment for all participants.
- Conducted regular evaluations of activity specialist staff performance, offering constructive feedback and professional development opportunities as needed.
- Implemented behavior management strategies to maintain a positive, structured, and safe environment for all participants.
- Developed strong relationships with parents and guardians, fostering open communication about participant progress and needs.
- Maintained accurate records of attendance, incident reports, and other documentation as required by organization policies.
- Collaborated with team members to develop diverse and inclusive programs, resulting in increased attendance and satisfaction.
- Supported participant success by offering individualized guidance and mentorship, helping them develop valuable skills and confidence.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
- Supervised planned activities to address behavioral issues and promote fun, safety and inclusivity.
- Transported and escorted program participants to and from activities and on field trips.
- Assisted in recruitment and hiring of new recreation staff.
- Developed and monitored budgets for recreational activities.
Lead Certified Nursing Assistance
Waverly Heights Ltd
Gladwyne, PA
02.2012 - 06.2017
- Maintain accurate records of patient care, condition, progress and concerns
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities
- Helped residents programming goals and increase their independence
- Organized and led staff orientation and training to promote collaboration
- Handled understaffing and disputes
- Coordinated work activities of subordinates and staff
- Maintained a clean, healthy and safe environment.
- Provide assistance with residents day to day activities of daily living.
Certified Nursing Assistance
Genesis Healthcare
Wayne, PA
09.2009 - 02.2012
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities
- Maintained accurate records of patient care, condition, progress and concerns
- Monitored vital signs, such as blood pressure and pulse
- Tested and recorded blood glucose levels
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
- Maintained a clean, healthy and safe environment
- Assisted with patient transfer and ambulation
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Followed safe lifting techniques and individual resident lifting instructions
- Answered patient calls for care and feeding
- Documents objective data and routine aspects of patient care
- Reported any unusual circumstances in the patients' condition or environment
- Helped residents programming goals and increase their independence
Education
Certificate - Introduction To Applied Behavior Analysis
Rider University
Trenton, NJCertified Medication Technician
Ace Health Care Institute
BBA - Business Administration with Concentration in Health Service Administration
Strayer University
Springfield, PA01.2016
Certified Nursing Assistant - Nursing
DMF Nurse Aiden Training Program and Services
Darby, PA01.2008
Skills
- Time management
- Highly Organized
- Patient centered care
- Team leader
- Customer service
- Multitasking
- Diversity
- Basic computer Knowledge
- Team player
- Risk management
- Administrative management
- Data analysis
- Written communication
- Staff training
- Crisis intervention
- Public speaking
- Goal setting
- Conflict resolution
- Interviewing skills
- Client needs assessments
- Certified in CPR/AED
- Decision-making
- Active listening
- Organizational skills
- Excellent communication
- Reliability
- Attention to detail
- Problem-solving
- Behavioral support
- Medication administration
- Care coordination
- Medication management
- Safety monitoring
- Staff supervision
- Crisis management
- Staff scheduling
- Emergency preparedness
- Resident support
- Budget management
- Documentation
- Teamwork and collaboration
Certification
- Certified Nurses Aide
- First Aid Certification
- Hospice Certification
- Certified Medication Technician
Timeline
Group Home Manager
Millennium Memory Care
07.2024 - 12.2024
Certified Medication Technician
Artis Senior Living
12.2023 - 01.2025
Hospice Aide
Penn Medicine Princeton Health
06.2023 - 12.2024
Certified Medication Technician
Homestead at Hamilton
08.2022 - Current
Cognitive Activity Specialist
Bancroft Neurohealth
08.2018 - 05.2022
Lead Certified Nursing Assistance
Waverly Heights Ltd
02.2012 - 06.2017
Certified Nursing Assistance
Genesis Healthcare
09.2009 - 02.2012
BBA - Business Administration with Concentration in Health Service Administration
Strayer University
Certified Nursing Assistant - Nursing
DMF Nurse Aiden Training Program and Services
Certificate - Introduction To Applied Behavior Analysis
Rider University
Certified Medication Technician
Ace Health Care Institute