Zainab Kamil
Morton Grove,IL
Summary
Adept at document management and fostering efficient workplace environments, I enhanced office efficiency at Alliance Gronde International and improved customer satisfaction at McDonald’s by introducing new systems. My expertise in scheduling appointments and strong organizational skills have consistently met or exceeded performance targets, showcasing my ability to manage and execute projects effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Office Assistant
Alliance Gronde International
02.2022 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Input data into spreadsheets and databases.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
House Helper
Home Care Assistance Corporation
07.2018 - Current
- Maintained a clean and safe environment for family members, focusing on detail-oriented tasks.
- Improved hygiene levels in the household by maintaining a consistent cleaning schedule.
- Reduced stress during special occasions by providing essential setup and cleanup services for events hosted at home.
- Promoted effective communication between family members through diligent message relay and scheduling coordination.
Senior Manager
McDonald’s
04.2018 - 11.2022
- Evaluated hiring, firing, and promotions requests.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Consistently met or exceeded annual performance targets set by senior leadership.
Housekeeping Room Attendant
Double Tree Hilton
11.2016 - 03.2018
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Handled requests for extra linens, toiletries and other supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
A - Accounting
Al-Iman School For Girls
Ira, IA08.2007
Skills
- Scheduling appointments
- Document Management
- Report Preparation
- Meeting planning
Accomplishments
I have gained a lot of experience in my previous work and I aspire for more.
Affiliations
I belong to the most flexible work environment.
Certification
I have a certificate in the restaurant field when I work at McDonald's, and I also have a certificate in the customer service field when I work at home care, and I also have a certificate in the field Hazardous materials of in my current job.
Languages
English
Full Professional
Turkish
Native or Bilingual
Arabic
Full Professional
Timeline
Lead Office Assistant
Alliance Gronde International
02.2022 - Current
House Helper
Home Care Assistance Corporation
07.2018 - Current
Senior Manager
McDonald’s
04.2018 - 11.2022
Housekeeping Room Attendant
Double Tree Hilton
11.2016 - 03.2018
A - Accounting
Al-Iman School For Girls
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