Zainab Merchant

Student Practicum – Homeless Services | Spring 2025

• Supported case managers by conducting intake assessments and referring clients to housing, mental health, and employment resources.
• Participated in weekly staff meetings and maintained accurate, confidential case documentation.
• Helped organize clothing drives and assisted in coordinating daily shelter operations.

• Developed and implemented successful social media campaigns to support company objectives.
• Managed the daily operations of all assigned social media accounts.
• Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.

• Developed and implemented engaging activities for youth to build social, emotional, and physical skills.
• Fostered relationships with students, and provided counseling on personal and spiritual issues.
• Encouraged youth involvement in community service projects which promote civic engagement.
• Organized field trips to support the development of life skills such as communication, teamwork, problem solving and leadership.

• Created and maintained a positive learning environment for students by reinforcing expectations of appropriate behavior.
• Encouraged critical thinking skills among students regarding faith-based topics through open dialogue sessions during class time.
• Provided guidance to student groups on topics related to faith formation, personal growth, and religious life.

• Assisted teachers with classroom activities and lesson plans.
• Prepared instructional materials for use in the classroom.
• Organized student records, documents, and other paperwork.
• Provided additional support to students who needed extra help with assignments or projects.