Zainab Seriki
Laurel,MD
Summary
Hardworking College Student seeking employment. Gifted at working with all types of personalities. Committed to utilizing my skills to further the mission of a company. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with superior knowledge of the customer service industry. Proven ability to establish and maintain excellent communication and relationships with clients.
Overview
5
5
years of professional experience
Work History
Student Tutor
Building STEPS
Towson, MD
06.2022 - 08.2022
- Assisted college-bound high school students with discipline knowledge to increase college acceptance.
- Provided appropriate learning materials for students
- Applied different teaching techniques to improve student grades, build test skills, and foster classroom confidence.
- Planned lessons for the allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used various instructional techniques to help students learn new or difficult concepts
Junior Accountant
Silif-Lani LLC
Laurel, MD
06.2021 - Current
- Update accounts receivable and issues invoices.
- Assist in the processing of balance sheets, income statements, and other financial statements according to company accounting and financial guidelines.
- Assist with reviewing expenses, payroll records, etc. as assigned.
- Update financial data in databases to ensure that information will be accurate and immediately available when needed.
- Prepare and submit weekly/monthly reports
- Collected and reported monthly expense variances and explanations.
- Reviewed financial documents to verify accounting data and mathematical accuracy.
- Post and process journal entries to ensure all business transactions are recorded
Sales Associate
Ross Stores Inc
Laurel, MD
06.2019 - 05.2021
- Adhered to all store policies, rules, and regulations.
- Brought forth an energetic attitude and positive work ethic.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed over 50 customer calls per day.
Cashier
Popeyes
Laurel, MD
06.2017 - 06.2019
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Understood restaurant menu, limited-time offers, and promotions to answer guest questions.
- Assisted customers in choosing menu items by providing food complementing information.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Resolved problems with orders quickly and offered refund or replacement.
Education
Bachelor of Science - Computer Information System
University of Maryland - Baltimore County
Baltimore, MD05.2024
Associate of Science - Computer Information System
Anne Arundel Community College
Arnold, MD05.2022
Associate of Arts - Transfer Studies
Anne Arundel Community College
Arnold, MD05.2022
High School Diploma -
Meade High School
Fort-Meade06.2019
Skills
- Strong critical thinking and analytical skills to achieve desired business goals
- Detail-oriented, organized and focused on optimizing the efficiency of business operations
- Effective adaptability and time management to meet strict deadlines without compromising quality
- Ability to learn new skills promptly and implement them with accuracy
- Able to proficiently use Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Knowledgeable in the applications of Python, JAVA, and C
- Cash Handling
- Client Service
Timeline
Student Tutor
Building STEPS
06.2022 - 08.2022
Junior Accountant
Silif-Lani LLC
06.2021 - Current
Sales Associate
Ross Stores Inc
06.2019 - 05.2021
Cashier
Popeyes
06.2017 - 06.2019
Bachelor of Science - Computer Information System
University of Maryland - Baltimore County
Associate of Science - Computer Information System
Anne Arundel Community College
Associate of Arts - Transfer Studies
Anne Arundel Community College
High School Diploma -
Meade High School
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