Zaine Holley
Pea Ridge,AR
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 3 + years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Innovative Marketing Associate gifted at identifying promotional opportunities, implementing cost-effective marketing initiatives and performing extensive market analysis and research. Motivated professional a number of years of experience in the industry. Passionate about achieving client goals through strong communication and leadership abilities.
Overview
9
9
years of professional experience
Work History
Utility Technician
Vision Utility Services
02.2020 - Current
- Responsible for effective planning and scheduling of all project resources including assignment of work priorities, development of job plans, and selection of parts and materials
- Supervised and engage in work with 6-10 subcontractors to execute a safe and efficient project with maximum productivity and a high degree of customer satisfaction, usually 4-5 projects per week
- Also serve as the principal contact and liaison between project staff, internal and external customers, subcontractors, and local inspectors
- Maintain and monitor all quality standards of all jobs, including crew performance, and ensure that all quality assurances and company standards are being met
- Track and report utilization, scheduling, and closeout metrics to Operations Manager.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Coordinated installation of new users and relocations of existing users.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Co-Owner/Operator
Kameron Holley Kitchen Exhaust Cleaning
08.2014 - 09.2019
- Supervised the scheduled cleaning of restaurants and maintained a materials count, and logged that specific information into our program and reported info to operations manager, and set up appointments for quotes
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Assisted in the cleaning of 4-6 Exhaust hoods a week and maintained proper safety measures and developed proper communication with customers on the job-sites
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Education
Bachelors of Science in Business Administration - Marketing
Missouri Southern State University
Joplin, MOSkills
- Data Analysis
- Cost Control
- Risk Management
- Procedure Development
- Strategic Marketing
- Social Media Expertise
- Social Media Marketing
- Market Analysis
- Developing Campaigns
- Sponsorships
- Customer Engagement
- Social Media Management
Coursework
- Business Communication
- Principles of Marketing
- Organizational Management
- International Business
Volunteer Community Service
- Serve a Meal, Salvation Army, 2015, Present
- Salvation Army Thrift Shop Volunteer, Two Years
Relevant Experience
- Vision Utility Services, 4255 N Thompson St, Springdale, AR, 72764, 02/2020, Currently, Project Manager, Effective planning and scheduling of all project resources, Supervision and engagement with subcontractors, Acting as the main contact and liaison between project staff, customers, subcontractors, and inspectors, Monitoring quality standards and ensuring they are met, Tracking and reporting utilization, scheduling, and close out metrics
- Northwest Arkansas Hood & Vent, Pea Ridge, AR, 08/2014, 09/2019, Assistant Technician and Customer Support, Supervision of scheduled cleaning and maintenance, Communication and marketing of the company and services, Providing customer service and handling calls and emails, Assisting with cleaning and maintaining safety measures, Greeting visitors and directing them, Answering an average of 50 calls per day
Timeline
Utility Technician
Vision Utility Services
02.2020 - Current
Co-Owner/Operator
Kameron Holley Kitchen Exhaust Cleaning
08.2014 - 09.2019
Bachelors of Science in Business Administration - Marketing
Missouri Southern State University
Similar Profiles
Anthony JonesAnthony Jones
Underground Utility Technician at One Vision Utility ServicesUnderground Utility Technician at One Vision Utility Services
Thomas ClayThomas Clay
Pole Inspector at Osmose Utility ServicesPole Inspector at Osmose Utility Services
Efrain Reyes JR.Efrain Reyes JR.
Foreman at Osmose Utility ServicesForeman at Osmose Utility Services