Zaira Ocasio
Tampa,FL
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Dedicated Office Assistant with over 30 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft and Apple and history achieving high data output.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Water For Life
Tampa, FL
08.2018 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Type and recorded contract for clients
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted development and implementation of new administrative procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Associate of Science - Data Entry
MBTI Business Training Institute
Santurce, PR07.1987
Skills
- Transporting files
- Data entry documentation
- Sensitive material handling
- Back office operations
- Insurance eligibility verification
- Microsoft
- Types 60 WPM
- Scheduling and calendar management
- Strong interpersonal skills
- Employee training and development
- Strong problem solver
- Spanish skills
- Staff Management
- Event Planning
- Multi-Line Phone Proficiency
- Administrative Support
- Clerical Support
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Administrative Assistant
Water For Life
08.2018 - 03.2023
Associate of Science - Data Entry
MBTI Business Training Institute
Similar Profiles
Elvira GizatullinaElvira Gizatullina
Web Designer at Water 4 Life GroupWeb Designer at Water 4 Life Group
Leticia BravoLeticia Bravo
Water of Life Christian School Receptionist at Water Of Life Christian SchoolWater of Life Christian School Receptionist at Water Of Life Christian School
Jerald WashingtonJerald Washington
Small-Group Writer for E-Devotionals and Curriculum at Water of Life Community ChurchSmall-Group Writer for E-Devotionals and Curriculum at Water of Life Community Church
Dylan WhitneyDylan Whitney
Lead Landscaper at Sweet William Garden & DesignLead Landscaper at Sweet William Garden & Design
Daniel EmmertDaniel Emmert
Retail and Distribution Salesperson at St Germain's GlassRetail and Distribution Salesperson at St Germain's Glass