Summary
Overview
Work History
Education
Skills
Timeline
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Zaire Bamberg

Brooklyn,NY

Summary

Experienced healthcare professional with over 4 years of experience in medical assisting and receptionist roles. Skilled in effective communication with patients, problem-solving, and providing leadership in a fast-paced healthcare environment. Able to handle multiple tasks and prioritize effectively to ensure smooth operations and patient satisfaction. Seeking to bring strong communication, problem-solving, and leadership skills to a new healthcare setting to contribute to the team's success.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Advantage Care Physicians
11.2024 - 04.2025
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Medical secretary

Northwell physician
11.2023 - 10.2024
  • Oversaw database and file system processes to ensure optimal performance.
  • Take messages and manage amulti-line phone to handle calls
  • Process medical insurance claims and patient biling
  • Schedule staff meetings
  • Coordinated fax and mail handling.
  • Prepare reports, invoices and memos
  • Schedule appointments and surgeries, send appointment reminders and make follow-up calls or generate emails

Medical Assistant

Urban wellness physician
09.2023 - 11.2023
  • Take and record vital signs and medical histories, ensuring accurate and timely information for physicians and reducing the risk of misdiagnosis.
  • Assisted physicians with patient examinations and treatments, ensuring a high level of patient care and satisfaction.
  • Prepared patients for x-rays, blood work, and other procedures, reducing patient anxiety and improving overall patient experience.

Payroll Assistant

Anchor health
04.2023 - 08.2023
  • Collecting and analyzing the accuracy of employee timesheets
  • Entering and updating payroll data ni the software
  • Mailing electronic paychecks or handing over hard copies of the same ot employees
  • Preparing and updating employee work schedules
  • Maintaining confidentiality of every employee information

Call center representative

Anchor Health
05.2022 - 04.2023
  • Managing large amounts of inbound and outbound cals ni atimely manner
  • Folowing cal center "scripts" when handling diferent topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities ot upsel products when they arise
  • Build sustainable relationships and engage customers by taking the extra meli

Education

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Medgar Evers College

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Office administration
  • Microsoft office
  • HIPAA compliance
  • HIPAA guidelines
  • Payment collection
  • Reminder calls
  • Records management

Timeline

Medical Receptionist

Advantage Care Physicians
11.2024 - 04.2025

Medical secretary

Northwell physician
11.2023 - 10.2024

Medical Assistant

Urban wellness physician
09.2023 - 11.2023

Payroll Assistant

Anchor health
04.2023 - 08.2023

Call center representative

Anchor Health
05.2022 - 04.2023

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Medgar Evers College

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Zaire Bamberg