Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Girl/Bartender
Hooters
04.2022 - 07.2023
Anticipated customer needs, provided excellent customer service while demonstrating brand standards
Properly operated POS system transactions while ensuring accurate cash flow
Demonstrated leadership and punctuality by opening and closing shifts
Proactively informed customers of latest deals and signed 150+ customers up for rewards program
Maintained a clean and organized bar area and curated a display of rotating seasonal beverages
Provided consistent exceptional service during each interaction.
COVID-19 Screener
Aramark
08.2021 - 01.2022
Warmly welcomed visitors, coordinated check-in, measured individuals body temperature, and directed them to their destination
Managed multiple phone lines and facilitated over 50+ calls/day with visitors, vendors, and staff
Maintained a professional, clean, organized work space and waiting area
Provided clerical and administrative support.
Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
Caregiver
Right At Home
01.2019 - 10.2020
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted patients with self-administered medications.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Caregiver/ Home Health Aide
Cartwright Home Health LLC
08.2017 - 10.2018
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Followed nutritional plans to prepare optimal meals.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Office Assistant
RLJ Services
06.2016 - 10.2018
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Maintained and updated office records, both digital and physical.
Managed daily data entry and kept clerical information accurate and up-to-date.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Access Service Operations Manager at Scottish Rite for Children | Ambulatory ServicesAccess Service Operations Manager at Scottish Rite for Children | Ambulatory Services