Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zaire Lowery

Houston,TX

Summary

Hardworking with solid background in fast-paced environments, high determined and efficient nature. Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.

Strong communication, organizational and time management abilities. Authorized to work in the US for any employer

Overview

9
9
years of professional experience
1
1
Certification

Work History

Professional Dog Groomer

Natural Pawz
Houston, TX
07.2022 - 01.2024
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Increased client retention through excellent communication and rapport-building with pet owners.
  • Streamlined appointment scheduling process, resulting in reduced wait times for clients.
  • Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
  • Contributed to business growth by actively promoting salon services through social media engagement and positive word-of-mouth referrals from satisfied clients.
  • Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
  • Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
  • Delivered personalized consultations with clients prior to appointments to understand their specific requirements thoroughly.
  • Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.

Dog Groomer

PetSmart
Houston
06.2020 - 07.2022
  • Bathed and also performed, anal gland expression, nail clipping and grinding, ear cleaning, paw pad shaving, and feet trimming
  • As a stylist I preformed multiple haircuts for dogs in addition to my bathing responsibilities.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Increased client retention through effective communication and understanding of pet owner preferences.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Broadened clientele base through successful word-of-mouth referrals from satisfied customers.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

Cashier

McDonald's
11.2019 - 02.2020
  • Supported all customer needs with attentiveness and skilled assistance
  • Cleaning the work space
  • Communicating clearly with the management
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Taking orders from the customers
  • Processed credit cards, checks, gift cards and coupons
  • Trained team members to work as cashiers, in accordance with company policies and procedures
  • Counted cash in register drawer to balance register at beginning and end of shift
  • Handled orders and preparations
  • Engaged customers warmly and provided immediate and dedicated assistance
  • Wrapped and bagged items sold to customers to protect from damage and allow for easy carry-out
  • Maintained optimal safety protections for customers and team members by addressing spills and biological concerns with speed and efficiency
  • Understanding and performing safe food handling techniques.

Pizza Cook

Little Caesars Pizza
09.2019 - 11.2019
  • Cleaned and disinfected kitchen area including floors, work tables, tools and equipment
  • Prepared for large parties and reservations, anticipating planning and staffing needs
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours
  • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines
  • Kept kitchen areas clean and free of debris and water
  • Used pizza cutter to slice pizzas according to size and customer specifications
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register
  • Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases
  • Maintained stockroom and warehouse
  • Prepared different varieties of dough, and added toppings, cheese and sauce for unique pies.

Server

Star Cinema Grill
11.2018 - 08.2019
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
  • Bussed, cleaned and set dozens of tables to provide rapid turnover and improve number of covers every 90 minutes
  • Collaborated with managers and kitchen staff to provide outstanding, well-informed customer service
  • Seated guests at tables courteously by seating ladies, providing menus and recording accurate drink orders
  • Able to work well under stress
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers
  • Loaded trays with accessories, including eating utensils, napkins and condiments
  • Upsold specialty items, including waffle cones and soft pretzels to boost customer purchases
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Engaged in friendly conversation with guests to build rapport and facilitate repeat business
  • Upheld highest standard for cleanliness of glass and silverware
  • Maintained high standards of cleanliness and sanitation
  • Communicated pleasantly with customers to improve atmosphere and provide upbeat interactions
  • Managed food resources, memorized orders and used POC handhelds to accurately place orders in 100+seat theater.

Product Demonstrator

Lucky Layla Farms
01.2018 - 07.2019
  • Communicated product value, quality and style to educate and entice potential customers
  • Engaged consumers in a friendly, energetic and professional manner to encourage each to try samples
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space
  • Recommended specific product options to meet customers' needs
  • Recorded quantities of sample and coupon distribution to estimate productivity and sales.

Receptionist

Covenant House
05.2018 - 11.2018
  • Entered daily data in computer systems and documented office activities
  • Provide information such as location of office and services provided
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • Maintain a polite, pleasant, and professional demeanor
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
  • Ability to relay information accurately to others
  • Answering any queries from potential occupants
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges
  • Responsible for ordering, receiving, stocking and distribution of office supplies
  • Kept reception area clean and neat to give visitors positive first impression
  • Greeted customers and visitors in-person and via telephone calls
  • File organizing and file management
  • Routed incoming mail, messages, and calls to relevant personnel without delay.

Assistant Stage Manager(School Credit)

St John's United Methodist
03.2015 - 03.2017
  • Motivated staff to perform at peak efficiency and quality
  • Enforced performance and service standards to keep consistent, high-quality environment devoted to the Pastor's satisfaction
  • Helped manage schedules for a number staff including, pastors, performers, and guest speakers by memorizing set times and patterns.

Education

Associate of Science - Psychology

Houston Community College
Houston, TX
01.2018

High School Diploma -

Houston Academy for International Studies
Houston, TX
01.2017

Skills

  • Serving Experience (1 year)
  • Food Service (2 years)
  • Upselling (1 year)
  • Basic Math
  • Customer service (3 years)
  • Organizational skills (5 years)
  • POS (1 year)
  • Cleaning Experience (4 years)
  • Food Handling (2 years)
  • Multi-line phone systems (Less than 1 year)
  • Microsoft Office (1 year)
  • Product Demos
  • Pet grooming
  • Animal handling
  • Kennel Experience
  • Cashiering
  • Front Desk
  • Time Management
  • Sales
  • Animal Care
  • Pet Care
  • Dog Handling
  • Pet grooming (1 year)
  • De-shedding Procedures
  • Creative Styling Abilities
  • Proper Bathing Techniques
  • Patience and Understanding
  • Safe Handling Practices
  • Attention to Detail
  • Appointment Scheduling

Certification

  • TABA, 03/01/24
  • Food Handler, 03/01/23
  • Food Handler Certification, 03/01/23

Timeline

Professional Dog Groomer

Natural Pawz
07.2022 - 01.2024

Dog Groomer

PetSmart
06.2020 - 07.2022

Cashier

McDonald's
11.2019 - 02.2020

Pizza Cook

Little Caesars Pizza
09.2019 - 11.2019

Server

Star Cinema Grill
11.2018 - 08.2019

Receptionist

Covenant House
05.2018 - 11.2018

Product Demonstrator

Lucky Layla Farms
01.2018 - 07.2019

Assistant Stage Manager(School Credit)

St John's United Methodist
03.2015 - 03.2017

Associate of Science - Psychology

Houston Community College

High School Diploma -

Houston Academy for International Studies
  • TABA, 03/01/24
  • Food Handler, 03/01/23
  • Food Handler Certification, 03/01/23
Zaire Lowery