Zaire McCoy
Belmont,CA
Summary
Dynamic leader with a proven track record in emergency planning and community engagement, honed across roles from Executive Response Agent at SKYMETRIC to District Manager at Tropical Smoothie. Excelled in developing and implementing strategies that enhanced operational efficiency and fostered strong relationships, achieving significant improvements in safety and customer satisfaction. Skilled in counter surveillance and leadership, my approach has consistently driven positive outcomes and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Covert Security Unit Executive Protector
Skymetric Security
, CA
02.2025 - Current
- Advanced Threat Detection.
- Conduct discreet surveillance of locations the principal will visit, identifying potential threats or vulnerabilities before the principal arrives.
- Develop a robust EA plan.
- Proactive monitoring for any surveillance being conducted on the principal.
- Gather information on the potential threats, including groups or activities, that could pose a risk to the principal.
Executive Response Agent
Skymetric Security
, CA
12.2024 - Current
- Maintained high levels of alertness throughout shifts.
- Maintained detailed logs of daily activities, including locations visited, people met with, and any incidents that may have occurred.
- Monitored and responded to possible threats, suspicious activity, and unauthorized personnel access.
- Coordinated with law enforcement agencies to ensure client safety during public appearances.
- Facilitated communication between clients, support staff, and law enforcement personnel when required.
- Utilized advanced surveillance techniques to detect potentially hostile persons or situations.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Responded quickly and effectively in emergency situations using appropriate tactics.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Police Officer
Los Altos Police
Los Altos, CA
03.2023 - 11.2025
- Patrolled assigned areas to detect and prevent criminal activity.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Responded to emergency calls for service, and provided assistance as needed.
- Prepared detailed reports on incidents and arrests made.
- Conducted traffic stops in accordance with departmental protocol.
- Effectively controlled situations amid civic unrest.
- Monitored safety at public events like parades, concerts, and sporting competitions.
- Investigated suspicious persons or activities to determine whether criminal activity was present.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Observed court proceedings related to cases involving police work.
- Advised citizens on safety precautions and preventive measures against crime.
- Detained suspects in compliance with standard methods, ensuring careful and prudent actions.
- Developed positive relationships with members of the community through outreach programs.
- Handled tasks efficiently using a range of technologies like computers, cameras, and radar guns.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Counseled victims of domestic violence regarding available resources and legal options.
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
- Interviewed witnesses and victims to determine critical details relevant to each case.
Corporate Operations Manager
Vitality Bowls
Danville, CA
05.2022 - 01.2023
- Developed and implemented new procedures to improve corporate operations efficiency.
- Managed daily operations of the company, ensuring high-quality standards are met.
- Collaborated with cross-functional teams to streamline business processes.
- Documented operational activities and generated corresponding reports.
- Created and maintained a database to track performance metrics for corporate operations.
- Provided support in planning, scheduling, and organizing projects related to corporate operations.
- Monitored inventory levels, and ensured timely delivery of materials as needed.
- Ensured compliance with safety regulations in the workplace.
District Manager
Tropical Smoothie
Raleigh, NC
08.2018 - 08.2021
- Conveyed updated corporate policies to store employees.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Created and maintained productive relationships with key stakeholders in the district.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Resolved customer complaints regarding sales and service.
- Organized promotional events in order to drive sales volume in the district's stores.
Education
High School Diploma -
Southwest Guilford High School
High Point, NC06-2017
Skills
- Emergency planning
- Counter surveillance
- CPR and First Aid, life-saving measures
- Community Engagement
- Leadership and management
- Relationship building
- Training and coaching
- De-escalation techniques
- Defensive tactics
- EVOC training, evasive driving
- Ops plan development
- Close body protection
Certification
- CIT Trained
- K9 Decoy/Agitator
- CPR trained and certified
- Active POST certificate
Timeline
Covert Security Unit Executive Protector
Skymetric Security
02.2025 - Current
Executive Response Agent
Skymetric Security
12.2024 - Current
Police Officer
Los Altos Police
03.2023 - 11.2025
Corporate Operations Manager
Vitality Bowls
05.2022 - 01.2023
District Manager
Tropical Smoothie
08.2018 - 08.2021
High School Diploma -
Southwest Guilford High School
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